Optical Retail Sales Associate PT Green Bay, WI #005 at Eyemart Express in Ashwaubenon, WI

Job description

• The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs.

Responsibilities

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions.
• Transaction Processing: Compute and process payment transactions/refunds.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies.
• Patient Assessment: Assess and interpret patient's needs/wants.
• Measurements: Take necessary measurements.
• Work Orders: Prepare work orders for the lab.
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy.
• Adjustments and Repairs: Adjust/repair damaged frames.
• Merchandise Management: Price, stock, and straighten merchandise.

Requirements

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required. We are willing to train.

Skills

Required

• Customer service
• Sales
• Retail experience

Preferred

• Optical industry experience

Benefits

• At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
• Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.