Senior Analyst, Reward at Trustpilot in London
- Company: Trustpilot
- Location: London
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 6+ years
Overview
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join …
Job description
- At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
- As our Senior Reward Analyst you will join a close-knit Reward team, working cross-functionally with HR Business Partners, Talent Acquisition, Finance, and fellow "Trusties" to drive data-informed people decisions. Our mission is to deliver equitable, transparent, and market-competitive compensation and benefit programs that attract and retain top global talent. In this role, you will tackle exciting challenges—from designing total reward dashboarding and leveraging compliant AI solutions to leading key annual review cycles, equity grants, and global market benchmarking. You will also play a pivotal role in advancing our pay equity analysis, statutory gender pay gap reporting, and job architecture, directly reinforcing our commitment to an inclusive, transparent, and open-to-all workplace culture. If you are a collaborative data enthusiast eager to deliver impactful insights and elevate our global reward strategy, we would love to welcome you aboard.
Responsibilities
- Analyze market data to inform compensation and benefit decisions that will enhance our ability to attract top talent across the countries the business operates
- Stay up to date with market trends and legislation to advise identify risks and opportunities
- Support/lead on activities required to deliver a well communicated and accurate annual salary review, bonus calculation, equity grants, benefits window and promotion cycles.
- Partner with Finance on budget modelling, cost analysis and scenario planning.
- Support the design of new/updated benefits, short term incentives and long term incentives
- Run regular pay equity analysis and support statutory gender pay gap reporting (EU, UK and any other applicable countries).
- Ensure reward practices comply with relevant employment and pay transparency regulations
- Maintain job architecture, levelling and job evaluation consistency across the organisation
- Build and maintain dashboarding to give leadership visibility on reward health
- Prove robust analysis on key reward topics (share dilution, range penetration, pay mix)
- Utilise AI in a compliant way to deliver efficient solutions
- Partner with HR Business Partners and Talent Acquisition on reward topics to gain a deep understanding of the business needs and ensure they have the data and expert advice needed to make people decisions
- Create and communicate clear and user friendly total reward communications and educational material (including ad hoc comms, cyclical communications, benefits communications and total reward statements)
Requirements
- Proven experience in a reward role or associated discipline
- In-depth knowledge of key reward and HRIS processes and concepts
- Expertise working with people data and people systems / HRIS (currently Sage HR)
- Advanced spreadsheet skills with the ability to manipulate and analyse large volumes of data
- Strong written and verbal communication skills, with the ability to present complex data and insights in a clear, concise manner
- Collaborative mindset and ability to communicate cross-functionallyAbility to work autonomously and learn new skills and concepts rapidly
Skills
Required
- Collaborative mindset
- Ability to work autonomously
- Advanced spreadsheet skills
- Data analysis
- HRIS (Sage HR)
- Dashboarding
- AI solutions
Benefits
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
About Trustpilot
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust.