Customer Service Manager - State Farm Agent Team Member at State Farm Agent in TX-Austin-78704

Job description

• Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Skills

Required

• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to multi-task

Preferred

• Bilingual - Spanish preferred

Benefits

• As an Agent Team Member, you will receive...
• Hourly pay plus commission/bonus
• Flexible hours
• Join a community of good neighbors
• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none
• Compensation: $35,000 - $45,000