Customer Service Representative - State Farm Agent Team Member at State Farm Agent in FL-Fort Myers-33907

Job description

• Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Provide timely and thorough activity reports to agent
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Skills

Required

• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task

Benefits

• Salary plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Join a community of good neighbors
• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none