Receptionist - State Farm Agent Team Member at State Farm Agent in FL-Fort Myers-33907

Job description

• Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
• This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Skills

Required

• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task

Preferred

• Bilingual - Spanish preferred

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Compensation: $30,000.00 - $50,000.00 per year