Spa Concierge at Genesis Health Clubs in OH-Rocky River-44116

Job description

• The Woodhouse Day Spa in will soon be opening in Rocky River and is currently hiring Spa Concierges for both full-time and part-time positions!
• Ready to make a difference and be an important part of our Team?
• Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa for 2019! We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards.
• We are hiring for Full Time and Part Time Spa Concierge.
• At The Woodhouse, we value our team members and strive for excellence with every guest experience.
• Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.
• The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Responsibilities

• Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!
• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Skills

Required

• Passion filled
• Enthusiastic
• Professionalism
• Willingness to serve
• Ability to deliver
• Driven by intention
• Guided by excellence

Benefits

• Competitive Pay and Incentive programs
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility
• The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.
• We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.
• Compensation: $15.00 - $17.00 per hour