Technical and Management Support Analyst I at Far West Federal in Arlington, VA, USA
- Company: Far West Federal
- Location: Arlington, VA, USA
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: 100,000-110,000 per year
- Experience: 5+ years
Overview
Overview Angayut is seeking a dynamic Technical Support Analyst to join our team supporting one of our US Army customers. The ideal candidate will possess a strong background Information Technology and customer service. Secret Clearance is required
Job description
- Overview Angayut is seeking a dynamic Technical Support Analyst to join our team supporting one of our US Army customers. The ideal candidate will possess a strong background Information Technology and customer service. Secret Clearance is required
Responsibilities
- Assist the Information Management Officer for all Information Management and IT issues.
- Assist in issuing user Local Area Network (LAN) and wireless accounts, monitoring internet use, and ensuring proper IT security measures are followed within the Agency.
- Act as a liaison between the Agency and the OSD Joint Service Provider (JSP) for security, software, and equipment upgrades and turn-in, and requests for repair.
- Help conduct reviews ensuring that agency documents and internal policies and procedures are updated and correct and aid in software and hardware training.
- Assist the IMO with routine IT and information management
- including user account tracking, onboarding/offboarding coordination, and access requests; maintain
- Assist with maintaining property accountability records
- Track and reconcile assigned property, including conducting periodic inventories and updating records to reflect gains, losses, or transfers
- Provide audio visual support services for the setup of Video Teleconferencing (VTC) for agency personnel and provide A/V support for conferences and meetings
Requirements
- Bachelor's degree or relevant work experience
- 5 Years+ providing Information Technology Services to Federal Government Customers
- Ability to manage multiple projects and meet tight deadlines.
- Experience with Microsoft Office Suite
- Secret Clearance
- Strong Customer Services Skills
- Understanding of Armed services
Skills
Required
- Information Technology
- Customer service
- Microsoft Office Suite
- Secret Clearance
Preferred
- Strong Customer Services Skills
- Understanding of Armed services
Benefits
- Competitive Compensation
- Comprehensive Benefits Package
- 401(k)
- Paid Time Off
- Professional Development & Education Assistance
- Performance-Based Incentives
- Career Growth Opportunities
About Far West Federal
Angayut delivers mission-focused solutions supporting defense and federal customers worldwide. As part of Far West Federal, we are committed to operational excellence, accountability, and long-term customer partnerships. Our teams are built on collaboration, professionalism, and trust. We value individuals who take ownership of their work, contribute to team success, and are motivated by supporting critical national security missions.