Retail leader with strong emphasis on sales and customer service at Genesis Health Clubs in OH-Rocky River-44116
- Company: Genesis Health Clubs
- Location: OH-Rocky River-44116
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $15.00 - $18.00 per hour
Overview
We are seeking a Retail Leader with a strong emphasis on sales and customer service to join our team at The Woodhouse Day Spa - Cleveland in Rocky River, OH. This is an exciting opportunity to work in a luxurious spa environment and help customers find the perfect products to enhance their spa exper…
Job description
- We are seeking a Retail Leader with a strong emphasis on sales and customer service to join our team at The Woodhouse Day Spa - Cleveland in Rocky River, OH. This is an exciting opportunity to work in a luxurious spa environment and help customers find the perfect products to enhance their spa experience.
Responsibilities
- Drive retail sales and meet sales goals
- Provide exceptional customer service and product knowledge to all spa guests
- Maintain a clean and organized retail space
- Assist with inventory management and restocking of retail products
- Participate in promotional events and marketing initiatives to drive retail sales
Requirements
- Prior retail sales experience
- Strong communication and interpersonal skills
- Passion for delivering exceptional customer service
- Ability to work in a fast-paced environment
- Knowledge of skincare and beauty products is a plus
- Ability to close during the week and work one weekend shift, either Saturday or Sunday.
Skills
Required
- Prior retail sales experience
Benefits
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Paid CE and/or Licensure
- Advance your skills with fully paid continuing education and licensure support.
- Sign-On Bonus
- Receive a warm welcome with a generous sign-on bonus upon joining our team..
- Flexible Scheduling
- Enjoy the work-life balance you deserve with a schedule that fits your life.
- Recognition Program
- Celebrate your achievements through regular recognition and rewards.
- Team Building
- Connect and grow with your peers during fun and inspiring team-building activities.
- Employee Discounts
- Enjoy some self-care with exclusive discounts on spa services and products.
- Compensation: $15.00 - $18.00 per hour
About Genesis Health Clubs
The Woodhouse Day Spa - Cleveland is a premier spa destination offering a variety of luxury spa treatments and retail products. With a reputation for excellence and a focus on creating a relaxing and rejuvenating experience for our guests, we have been serving the Rocky River community for over 10 years. Our team is dedicated to providing the highest level of service and creating a positive work environment for all employees. At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.