Retail leader with strong emphasis on sales and customer service at Genesis Health Clubs in OH-Orange Village-44112
- Company: Genesis Health Clubs
- Location: OH-Orange Village-44112
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $15.00 - $18.00 per hour
- Experience: 4+ years
Overview
Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you'll lead a team dedicated to providing an exceptional spa experience while driving retail success.
Job description
- Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you'll lead a team dedicated to providing an exceptional spa experience while driving retail success.
Responsibilities
- Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
- Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
- Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
- Conduct training sessions to enhance team skills in product knowledge and customer interaction.
- Assist customers with product selection and provide personalized recommendations.
- Analyze sales data to identify trends and opportunities for growth.
- Maintain a clean and organized retail environment that reflects the Woodhouse brand.
- Collaborate with management to develop promotional campaigns and special events.
Requirements
- Proven experience in retail management, with a strong emphasis on sales and customer service.
- Excellent leadership skills with the ability to inspire and motivate a team.
- Strong communication and interpersonal skills to build relationships with customers and staff.
- Knowledge of spa and wellness products is a plus.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings and weekends as needed.
- High school diploma or equivalent; additional retail management training is preferred.
- Positive attitude and a passion for delivering exceptional customer experiences.
Skills
Required
- Retail management
- Sales
- Customer service
- Leadership
- Communication
- Interpersonal skills
- Sales data analysis
- Inventory management
- Training and development
Preferred
- Knowledge of spa and wellness products
Benefits
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.
- *Specific benefits vary by location
- Paid CE and/or Licensure
- Advance your skills with fully paid continuing education and licensure support.
- Sign-On Bonus
- Receive a warm welcome with a generous sign-on bonus upon joining our team..
- Flexible Scheduling
- Enjoy the work-life balance you deserve with a schedule that fits your life.
- Recognition Program
- Celebrate your achievements through regular recognition and rewards.
- Team Building
- Connect and grow with your peers during fun and inspiring team-building activities.
- Employee Discounts
- Enjoy some self-care with exclusive discounts on spa services and products.
- Compensation: $15.00 - $18.00 per hour
About Genesis Health Clubs
The Woodhouse Day Spa - Cleveland has been a leader in the wellness industry for over 15 years, providing a serene escape for our clients. Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees. At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee. Apply with Indeed Slide 3 of 7: Company photo 3