Customer Service Representative - State Farm Agent Team Member at State Farm Agent in MO-Willard-65781

Job description

• Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Retention Specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Successful track record of meeting goals
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Skills

Required

• Organizational skills
• Self-motivated
• Ability to multi-task

Benefits

• Paid Sick Time
• Paid Holidays
• SIMPLE IRA Matching
• Opportunity for advancement
• Paid time off
• Hourly pay plus commission/bonus
• Compensation: $35,000.00 - $40,000.00 per year