Business Process Analyst at Trillion Technology Solutions, Inc in Ashburn, VA, USA
- Company: Trillion Technology Solutions, Inc
- Location: Ashburn, VA, USA
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 12+ years
Overview
Trillion Technology Solutions is seeking a Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems …
Job description
- Trillion Technology Solutions is seeking a Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP).
- **This position REQUIRES the candidate to be in Ashburn, VA, twice a week**
Responsibilities
- Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast-paced agile environment
- Work with product owners to refine, groom and prioritize the backlog
- Work with development teams to flesh out technical and QA requirements
- Collaborates with team on understanding the requirements and properly developing and testing functionality using BDD and ATDD
- Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
- Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
- Must be a self-starter, strong leader, and have the ability to work independently with little supervision
- At times, takes on duties of manual testing, and or scrum maters, primary focus will always be Business Process Analyst
Requirements
- BA/BS with 12+ years of relevant experience or 10+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
- Must be able to maintain and obtain a CBP Background Investigation prior to start
- Experience in Agile/Scrum/Kanban supporting Agile efforts
- At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
- Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
- Experience conducting stakeholder interviews and facilitating stakeholder workshops.
- Experience with JIRA required
- Active CBP BI
- Experience with CBP PSPD
- Previous experience developing software applications in a DevOps environment utilizing one or more of the following technologies: Java, HTML5/JavaScript, Oracle, and web services or IBM MQ
Skills
Required
- Agile/Scrum/Kanban
- JIRA
- Stakeholder interviews and workshops
Preferred
- Java
- HTML5/JavaScript
- Oracle
- Web services
- IBM MQ
- DevOps environment