Project & Operations Coordinator at Kitchen Tune Up Buffalo NY in VT-South Burlington-05403

Job description

• You keep projects moving. You keep customers happy. You keep the business running smoothly. We’re a small, fast‑growing kitchen remodeling company specializing in cabinet redooring and refacing, and we’re looking for a highly organized Project & Operations Coordinator to manage the flow of every job from “sold” to “completed.”
• This role is the operational hub of our business — ensuring materials arrive on time, schedules stay tight, installers have what they need, and customers feel confident every step of the way.
• Projects start on schedule with no surprises.
• Ensure materials arrive before installation begins.
• Scheduling conflicts are rare and resolved quickly.
• Coordinate that punch lists are closed timely and customers feel taken care of.
• Final payments are collected promptly and cleanly.
• You love organizing chaos into clean, predictable workflows.
• You’re proactive — you solve problems before they become problems.
• You communicate clearly with customers, vendors, and installers.
• You enjoy being the “central command center” for a busy project pipeline.
• You take pride in accuracy, follow‑through, and keeping things moving.

Responsibilities

• 📅 Project Coordination
• Build and manage project schedules with installers, subcontractors, vendors, and customers.
• Maintain and update the production calendar to keep all jobs on track.
• Prepare project packets, work orders, change orders, and customer sign‑off documents.
• Schedule templates, countertop installs, deliveries, inspections, and other project milestones.
• Coordinate permits and third‑party services when required.
• 📦 Purchasing & Vendor Management
• Track material lead times and proactively communicate delays or changes.
• Verify incoming deliveries for accuracy, quality, and damage.
• Order and coordinate replacement materials when needed.
• Manage inventory, local pickups, and warehouse organization.
• 🗂 Project Administration
• Maintain accurate project records in CRM.
• Track each project from sale → production → installation → completion.
• Coordinate punch lists, warranty work, and follow‑up tasks.
• Ensure projects are closed promptly and final payments are collected.
• Provide operational reporting and updates to the owner.

Requirements

• Experience in project coordination, scheduling, and vendor management is implied by the responsibilities, but no explicit years or prior experience are stated.

Skills

Required

• Highly organized
• Project coordination
• Scheduling
• Vendor management
• Customer communication
• Proactive problem-solving
• Attention to detail
• Follow-through
• CRM usage
• Inventory management

Benefits

• Training & development
• 401(k) matching
• Health insurance
• Paid time off
• Compensation: $24.00 - $27.00 per hour