Inside Sales Representative - Fire Protection at Confires Fire Protection Service, LLC in South Plainfield, NJ, USA

Job description

• Confires Fire Services is an affiliated company of Guardian Fire Protection and trusted provider of comprehensive fire protection and life safety solutions, proudly serving businesses throughout New Jersey, Eastern Pennsylvania, and Northern Delaware for more than 40 years. Headquartered in South Plainfield, New Jersey, Confires delivers inspection, testing, monitoring, installation, and repair services across a wide range of systems such as fire alarms and monitoring, fire sprinklers, kitchen fire suppression, special hazard systems, fire extinguishers, exit and emergency lighting, and integrated security solutions that include access control systems and CCTV. Known for its strong customer‑first culture, technical expertise, and commitment to code compliance, Confires partners with customers across diverse industries to protect lives, property, and assets.
• Our People & Culture
• At Confires and our affiliated companies, our people are the foundation of our success. We're committed to hiring and developing talented, passionate professionals who share our mission to protect lives and property. As we continue to grow, we offer meaningful career opportunities within a dynamic organization focusing on customer service, technical expertise, collaboration and long-term success.
• Learn more at www.Confires.com

Responsibilities

• Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
• Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
• Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
• Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
• Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
• Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
• Call on select vertical markets to find sales opportunities.
• Call on past due inspections and lost accounts to recover their business.
• Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
• Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.

Requirements

• Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
• Bachelor's degree in marketing or business-related field preferred
• Minimum of 1 years of inside sales experience in a commercial service industry preferred.
• Telephone sales experience.
• Relentless follow up ability.
• Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills
• Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.

Skills

Required

• Inside sales experience
• Customer service
• Telephone sales
• Relentless follow up ability
• Advanced skills using Excel and Word

Preferred

• Salesforce.com experience

Benefits

• 401K with a company match
• Medical, Dental and Vision Insurance
• Company paid Short Term Disability
• Company paid Long Term Disability
• Company paid Life and AD&D insurance.
• Pre-tax accounts for health and dependent care
• Aflac
• Vacation and Personal time.
• Paid holidays
• Tuition Reimbursement
• This is an hourly position based on experience. Pay is negotiable.
• Potential Quarterly Bonuses