Service Advisor at 21st Century Equipment LLC in Holly, CO, USA

Job description

• Are you ready to immerse yourself in the world of agriculture while supporting farmers and the equipment they rely on? 21st Century Equipment LLC is hiring a full‑time Service Advisor who will play a crucial role in connecting customers with the repair and maintenance solutions they need. If you're driven, organized, and passionate about agriculture, this is the role for you.
• This role offers a stable, consistent schedule that supports a healthy work‑life balance while ensuring our customers get excellent service.

Responsibilities

• Welcome customers and assist with repair and maintenance needs
• Serve as the central communication hub for the service department
• Monitor and manage work orders from start to finish
• Coordinate with technicians to ensure jobs meet company standards
• Oversee technician performance and MST usage
• Help manage department costs and maintain service efficiency
• Address challenges proactively and keep the team aligned with departmental goals
• Your leadership, organization, and communication skills will directly impact customer satisfaction and team success.

Requirements

• 3+ years of experience in John Deere service department operations
• Knowledge of standard job pricing, commission‑based compensation, and basic service department financial principles
• Basic accounting skills
• Excellent communication, attention to detail, and organizational abilities
• Strong teamwork and leadership qualities
• Computer proficiency, including Microsoft Office
• Ability to lift 50 lbs

Skills

Required

• Excellent communication
• Attention to detail
• Organizational abilities
• Strong teamwork
• Leadership qualities
• Computer proficiency
• Microsoft Office

Benefits

• Medical insurance and HSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays and PTO
• 401(k) with company match
• And many more
• Pay: $50,000-$65,000 per year