Spa Concierge at Luxury Day Spa at Genesis Health Clubs in OH-Orange Village-44112

Job description

• The Woodhouse Day Spa in Orange Village and is currently hiring Spa Concierges for both full-time and part-time positions!
• Ready to make a difference and be an important part of our Team?
• Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa. We have also been awarded America's Favorite Multi-location Day Spa by American Spa Magazine's Professional Choice Awards.
• We are hiring for Full Time and Part Time Spa Concierge.
• At The Woodhouse, we value our team members and strive for excellence with every guest experience.
• Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.
• The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
• Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!
• At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
• Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

Responsibilities

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Skills

Required

• Willingness to serve
• Ability to deliver
• Passion
• Enthusiasm
• Professionalism
• Attention to detail
• Customer service skills

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Vision insurance
• Competitive Pay and Incentive programs
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility
• We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.
• *Specific benefits vary by location
• Paid CE and/or Licensure
• Advance your skills with fully paid continuing education and licensure support.
• Sign-On Bonus
• Receive a warm welcome with a generous sign-on bonus upon joining our team..
• Flexible Scheduling
• Enjoy the work-life balance you deserve with a schedule that fits your life.
• Recognition Program
• Celebrate your achievements through regular recognition and rewards.
• Team Building
• Connect and grow with your peers during fun and inspiring team-building activities.
• Employee Discounts
• Enjoy some self-care with exclusive discounts on spa services and products.
• Compensation: $15.00 - $17.00 per hour