Regional Operations Manager- Phoenix AZ at Sentrillion in Phoenix, AZ, USA

Job description

• Position Summary: The Regional Operations Manager is a critical role responsible for overseeing the deployment and maintenance of resources and personnel in the field. This role ensures successful execution of technology system implementation and ongoing maintenance activities across multiple project sites. The ideal candidate possesses strong technical expertise, leadership skills, and the ability to guide teams through installation, troubleshooting, and maintenance tasks.
• Position Summary: The Regional Operations Manager is a critical role responsible for overseeing the deployment and maintenance of resources and personnel in the field. This role ensures successful execution of technology system implementation and ongoing maintenance activities across multiple project sites. The ideal candidate possesses strong technical expertise, leadership skills, and the ability to guide teams through installation, troubleshooting, and maintenance tasks.

Responsibilities

• Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Lead a team within the assigned region in completing projects on time and within budget, to specifications, with accuracy and efficiency.
• Manage field installation and maintenance operations including personnel, vehicles, trailers, inventory, and equipment.
• Conduct operations in accordance with company policies and Quality Management System (QMS) processes.
• Conduct cost analysis, estimating expected costs for the project.
• Conduct risk assessment and reports on identified risks; provides recommendations for actions based on risk analysis.
• Prioritize work assignments
• Manage utilization across assigned resources establishing performance metrics
• Collaborate across multiple regions for efficient use of company resources
• Conduct capacity planning including workload demand
• Forecast staffing and resource needs
• Support surge planning and cross-region resource sharing
• Coordinate rapid response to critical maintenance issues
• Collaborate with clients and internal teams including the Program Management Office to ensure satisfaction and operational success.
• Ensure adherence to safety standards, environmental regulations and company specific compliance requirements.
• Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Lead a team within the assigned region in completing projects on time and within budget, to specifications, with accuracy and efficiency.
• Manage field installation and maintenance operations including personnel, vehicles, trailers, inventory, and equipment.
• Conduct operations in accordance with company policies and Quality Management System (QMS) processes.
• Conduct cost analysis, estimating expected costs for the project.
• Conduct risk assessment and reports on identified risks; provides recommendations for actions based on risk analysis.
• Prioritize work assignments
• Manage utilization across assigned resources establishing performance metrics
• Collaborate across multiple regions for efficient use of company resources
• Conduct capacity planning including workload demand
• Forecast staffing and resource needs
• Support surge planning and cross-region resource sharing
• Coordinate rapid response to critical maintenance issues
• Collaborate with clients and internal teams including the Program Management Office to ensure satisfaction and operational success.
• Ensure adherence to safety standards, environmental regulations and company specific compliance requirements.

Requirements

• Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Bachelor's degree from a four-year college or university; 4 years of experience in advanced communications, security technologies, electronics, and electrical troubleshooting skills may be substituted for degree
• One year first line supervisory experience
• Leading a dispersed work force across a geographical region
• Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers and customers.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to understand data networks, digital video cameras and recorders, fiber optics, security surveillance, and basic electronics fundamentals.
• Proficient in Microsoft 365 Applications.
• Drivers License
• PMP - able to obtain within 1 year
• OSHA 10 and/or 30 - able obtain within 6 months
• Intrusion Detection Systems, Access Control Systems, Fire Suppression Systems, CCTV preferred
• Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Bachelor's degree from a four-year college or university; 4 years of experience in advanced communications, security technologies, electronics, and electrical troubleshooting skills may be substituted for degree
• One year first line supervisory experience
• Leading a dispersed work force across a geographical region
• Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers and customers.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to understand data networks, digital video cameras and recorders, fiber optics, security surveillance, and basic electronics fundamentals.
• Proficient in Microsoft 365 Applications.
• Drivers License
• PMP - able to obtain within 1 year
• OSHA 10 and/or 30 - able obtain within 6 months
• Intrusion Detection Systems, Access Control Systems, Fire Suppression Systems, CCTV preferred

Skills

Required

• Proficient in Microsoft 365 Applications

Benefits

• Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Equipment Stipend, Employee Discounts,
• Email Me This Job
• 82,000-108,000 per year The salary range represents a general guideline; however, Sentrillion considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
• Salary
• Full-Time/Exempt