Mitigation Coordinator / Administrative Assistant at ServiceMaster RRH in NY-Valley Stream-11580

Job description

• We're looking for the person who keeps every job on track from the office side.
• ServiceMaster by GBS is a family-owned, white-glove restoration company serving Long Island and the greater NYC metro area. We need a Mitigation Coordinator who's a stickler for the details, builds relationships easily, and can juggle a dozen moving pieces without dropping any of them. If you like solving problems and getting results, you'll fit right in.

Responsibilities

• Answer incoming calls, log new job losses, and get jobs scheduled
• Keep job documentation, photos, and notes accurate and organized
• Coordinate testing, pack-out/pack-in, and other vendor and subcontractor scheduling
• Follow up with insurance carriers and homeowners on payments and documentation
• Work closely with the mitigation manager, project managers, and technicians to keep every job moving
• Use QuickBooks to manage sales & expenses

Requirements

• 2+ years in restoration, construction, or insurance-related administration (mitigation experience a plus)
• Strong communication skills and a professional, proactive attitude
• Detail-oriented with excellent organizational skills in a fast-paced environment
• Comfortable with Microsoft Office/365; familiarity with job management or estimating software (Xactimate, Symbility) a plus

Skills

Required

• Strong communication skills
• Professional, proactive attitude
• Detail-oriented
• Excellent organizational skills
• Comfortable with Microsoft Office/365

Preferred

• Mitigation experience

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• $60,000–$75,000/year based on experience
• Paid time off
• Real opportunity for advancement — we promote from within
• Family-owned. We know our people, and we invest in them. Apply today.
• Compensation: $60,000.00 - $75,000.00 per year