Service Advisor at Bettenhausen Automotive in Tinley Park, IL, USA

Job description

• Bettenhausen Automotive is looking for experienced service advisors to join our teams in Tinley Park. We have open positions at our Bettenhausen CDJR and Bettenhausen Service Center in downtown Tinley Park.

Responsibilities

• Consult and interpret customer needs for the technicians
• Utilize exemplary customer service and sales skills to drive sales
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers' problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and technicians
• Continuously keep the customer updated on repair needs and completion times

Requirements

• 3+ years of dealership Service Advisor experience strongly preferred.
• Reynolds & Reynolds experience preferred.
• Exemplary customer service skills and sales skills are a must.
• Able to work in a high volume environment and multi-task.
• Valid driver's license.
• Time management skills needed.
• Must be organized.

Skills

Required

• Exemplary customer service skills
• Sales skills
• Multi-tasking
• Time management skills
• Organizational skills

Preferred

• Reynolds & Reynolds experience

Benefits

• Weekly pay + commission
• Health, dental, vision insurance
• Short term disability
• Life insurance
• 401(K)
• Employee Assistance Program
• College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.