Customer Service Representative - State Farm Agent Team Member at State Farm Agent in GA-Roswell-30075
- Company: State Farm Agent
- Location: GA-Roswell-30075
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $35,000.00 - $42,000.00 per year
Overview
As a Customer Service Representative - State Farm Agent Team Member with Cliff Wilcox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help p…
Job description
- As a Customer Service Representative - State Farm Agent Team Member with Cliff Wilcox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
- We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Do you want a career and not just a job?
- We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Cliff Wilcox - State Farm Agent!
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish
Skills
Required
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Bilingual Spanish
Benefits
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Compensation: $35,000.00 - $42,000.00 per year
About State Farm Agent
I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from University of Michigan and my MBA from Loyola University Chicago. Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteer with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship. We offer a Simple IRA and flexible scheduling to support a healthy work-life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Roswell, GA. We have over 60 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel and Legion of Honor If you want a career, not a job, then we encourage you to apply.