HIV Non Medical Case Manager at St. Thomas Community Health Center in LA-New Orleans-70130

Job description

• St. Thomas Community Health Center is looking to hire a non medical case manager. The Non-Medical Case Management (NMCM) provides advice and assistance to empower clients to access a variety of necessary services to support medically related outcome measurements. Clients will have varying levels of needs throughout their enrollment in services. These services may include: medical, social, community, legal and financial. Clients who demonstrate a low level of need may benefit from NMCM. Enrollment in NMCM is not always permanent; as a client may move from one type of case management to the other depending on current situations. Frequent and ongoing assessments by case management (non-medical and medical) should occur to ensure clients receive the appropriate level of care.

Responsibilities

• Completion of comprehensive assessment of service needs conducted by a non-medical case manager meeting the same qualifications as a medical case manager
• Coordination of services required to support health outcomes
• Periodic re-evaluation of client needs (housing, transportation, food, legal, emergency financial assistance, and other needed services).)
• Encounter clients in their environment, which may include a residence, a public facility, in the streets, or in the facilities of the non-medical case manager
• Inform the client of all Ryan White Part A funded services available, AND
• Inform the client of all Ryan White Part A funded case management agencies in New Orleans Eligible Metropolitan Area (NO EMA), AND
• What client can expect if s/he enrolls in case management services
• Establish and/or verify client eligibility for services
• Collect required state/federal client data for reporting purposes; AND
• Completion of a full Client Eligibility Review and Certification Form (CERV)
• Complete all Ryan White forms as required by HIPPA, Grantee, and the agency.
• Complete and develop Ryan White Plan of Care in collaboration with the client in according to the client’s needs and follow-up on outcomes
• Complete referrals for Ryan White services after assessing client
• Upload eligibility documents into electronic records system within 3-days of eligibility
• Answer and return phone calls, emails, faxes, and makes copies in a timely manner
• Complete all Ryan White billing forms for every client interviewed, time clock corrections, and mileage on a weekly basis and submit to the Finance Department.
• Work in collaboration with the medical case manager and medical case manager supervisor
• Ensure recording of health indicators (CD4, viral load, acuity)
• Monitor service utilization (including medical appointment adherence)
• Treatment adherence counseling to ensure readiness for and adherence to complex HIV treatments
• Establish whether client demonstrates a need or continued need to enroll in non-medical case management services offered by the service provider
• Gather an on-going basis appropriate client information in order to determine client eligibility
• Reassess at least every six month or as required to respond to a change in client status, utilizing assessment tools as mandated by OHP
• Adhere to standards of service as outlined in the Non-Medical Case Management by the OHP

Requirements

• High school/GED diploma required
• Ability to communicate effectively with clients, families, physicians, etc., and fulfills documentation requirements.
• Experience in community health or official public health agency.
• Knowledge of HIV disease/AIDS.
• Knowledge of case management.
• Bilingual in Spanish is preferred

Skills

Preferred

• Knowledge of HIV disease/AIDS.
• Knowledge of case management.
• Bilingual in Spanish is preferred

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• HIV Non Medical Case Manager
• St Thomas Community Health Center offers a full competitive and comprehensive benefits package for full-time employees. Just a few of the great benefits we provide at St Thomas Community Health Center are:
• Medical
• Dental
• Vision
• Life Insurance
• Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• 401K with match
• PTO
• Paid Holidays