Marketing Coordinator at Patriot Mobile in Grapevine, TX, USA

Job description

• The Marketing Coordinator supports the marketing team by managing day-to-day social media engagement and community management, supporting lead generation, tracking campaign performance, and providing logistical support for events and promotions. This person is a clear communicator and highly organized team player who thrives in a fast-paced environment.

Responsibilities

• · Actively monitor social media channels multiple times a day, flag noteworthy comments and mentions, and engage with followers to foster positive community interaction.
• · Resolve routine Member Services inquiries on social media per established guidelines, escalating complex or sensitive issues to the appropriate team.
• · Engage prospective customers on social media, answering basic product questions and moving qualified leads through the sales funnel.
• · Schedule and publish social content with the marketing team, and report weekly on engagement, reach, and performance metrics.
• · Manage social media contests and giveaways, and surface testimonials and user-generated content for future marketing use.
• · Support event logistics, including swag and event kits, and attend events, trade shows, and conventions as needed.
• · Perform other marketing department duties as assigned.

Requirements

• · Highly organized; able to multitask and manage competing priorities; strong follow-through.
• · Comfortable with collaboration tools, tools such as CRM/email systems (e.g., HubSpot) and social media scheduling and platforms.
• · Comfortable working with data, analyzing metrics, and providing summaries that highlight key insights.
• · Strong written and verbal skills; attention to tone and detail; can communicate with internal and external stakeholders professionally
• · Mission-driven, proactive, and eager to grow within a fast-moving team focused on impact.
• · Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile.
• · Bachelor's degree (from a regionally accredited college) in marketing, communications, or a related field.
• · High School Diploma or GED required.
• · General understanding of how major social media platforms work; 1-2 years in a marketing, social media, or customer-facing role preferred.
• · PC skills with the ability to navigate multiple systems.

Skills

Required

• Highly organized
• Strong follow-through
• Comfortable with collaboration tools
• Strong written and verbal skills
• Attention to tone and detail