Operations Dispatcher at Worlds of Fun in KCMO, MO, USA

Job description

• Looking for a summer job where you play a key role behind the scenes? As an Operations Dispatcher at Worlds of Fun, you'll help keep the park running safely and smoothly by handling calls, communicating with park teams, and dispatching help where it's needed. This position is perfect for young adults who are organized, calm under pressure, and interested in gaining real‑world operations and communication experience.

Responsibilities

• Answer incoming calls and gather important information quickly and accurately
• Dispatch the correct park teams, including Admissions, Aquatics, Maintenance, Park Services, and Rides
• Monitor multiple radio channels and record key details
• Distribute equipment to approved and trained personnel
• Assist with creating and sharing operational reports with park leadership
• Stay organized and focused during busy or emergency situations
• Support Operations leadership with additional tasks as needed

Requirements

• Minimum age: 18
• Strong verbal communication skills
• Ability to multitask and stay organized in a fast‑paced environment
• Calm and professional demeanor during high‑pressure situations
• Comfortable using computers, including Office 365, and typing efficiently
• Willingness to work evenings, weekends, holidays, and preseason training
• Follow‑through skills and attention to detail
• Prior related employment is helpful but not required

Skills

Required

• Strong verbal communication skills

Benefits

• Free park admission
• Team member ride nights and special events
• Flexible scheduling throughout the summer season
• Valuable experience in communication, operations, and teamwork
• Active, fast‑paced work environment
• Open to applicants 18 years and older