Sales Operations Manager – Commercial Expansion Team (North America) at SharkNinja in United States

Job description

• The Sales Operations Manager drives operational efficiency, sales strategy execution, and business performance for the Commercial Expansion Team — the group responsible for SharkNinja's US and Canadian distributor business and downstream retailer, e-tailer, and dealer partners. This is a hands-on, analytical role: you'll own forecasting, inventory, and trade spend rigor while building strong working relationships with distributor replenishment teams. Success requires someone who's comfortable owning ambiguous, under-resourced processes and building the systems and cadences that don't yet exist.

Responsibilities

• POS and shipment forecasting · inventory management · purchase order execution · POS and trend analysis · trade spend forecasting and management
• Responsibilities
• Manage assortment, forecast, pricing, and promotions at the SKU level within the internal forecasting tool
• Create and present a monthly rolling forecast consensus presentation to cross-functional teams and leadership
• Partner with demand planning, supply planning, channel management, and sales on forecasting, inventory planning, order management, and supply chain execution
• Coordinate distributor domestic and import order timing with supply chain, aligning on planning and availability dates
• Build and maintain sales dashboards and reports tracking sales performance, promotional efficiency, and trade spend
• Deliver weekly shipment and POS recaps with insights and recommendations for the sales team
• Lead weekly business reviews with distributor replenishment teams, evaluating performance against benchmarks and identifying the drivers behind sales gains or shortfalls
• Provide a monthly financial update with deep-dive analysis on key operational and sales performance metrics
• Partner with the Sales Director on trade spend management, including event creation, spend tracking, and chargeback reconciliation
• Partner with the Sales Director and Account Managers to build customer presentations, monthly business reviews, and weekly flash reports

Requirements

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field (or equivalent experience)
• 5+ years in buying, planning, sales operations, or sales management, ideally in consumer products or wholesale/distributor channels
• Strong Excel and data analysis skills; comfortable building and maintaining forecasting models and dashboards
• Working proficiency in PowerPoint for building leadership- and customer-facing presentations
• Clear written and verbal communicator, comfortable presenting to both internal leadership and external customer teams
• Proven ability to manage multiple priorities and deadlines in a fast-paced, resource-lean environment
• Strong problem-solving skills, attention to detail, and comfort operating independently with limited hand-holding
• Experience working with distributor or wholesale channel partners (rather than only direct retail accounts)
• Familiarity with EDI/POS reporting tools and ERP or forecasting systems

Skills

Required

• Strong Excel and data analysis skills
• Clear written and verbal communicator
• Strong problem-solving skills
• Attention to detail

Benefits

• We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
• Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
• $125,000 - $150,000 USD