Automotive Service Advisor at Bettenhausen Automotive in Tinley Park, IL, USA

Job description

• Bettenhausen Automotive Service Center in Downtown Tinley Park is looking for experienced Service Advisors to join our team.
• Bettenhausen is a family owned company that offers a great work atmosphere, career growth, and has partnered with Strayer University to provide a free college education - Let us help you achieve your goals!

Responsibilities

• Consult and interpret customer needs for the technicians
• Utilize exemplary customer service and sales skills to drive sales
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers' problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and technicians
• Continuously keep the customer updated on repair needs and completion times

Requirements

• 3+ years of dealership Service Advisor experience strongly preferred.
• Reynolds & Reynolds experience preferred.
• Exemplary customer service skills and sales skills are a must.
• Able to work in a high volume environment and multi-task.
• Valid driver's license.
• Time management skills needed.
• Must be organized.

Skills

Required

• Exemplary customer service skills
• Sales skills
• Multi-tasking
• Time management
• Organizational skills
• Valid driver's license

Preferred

• Reynolds & Reynolds experience

Benefits

• Weekly pay + commission
• Health, dental, vision insurance
• Short term disability
• Life insurance
• 401(K)
• Employee Assistance Program
• College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.