Experienced Automotive Service Advisor / Assistant Service Manager - Easton Kia at The Hertrich Family of Automobile Dealerships in Easton, MD, USA
- Company: The Hertrich Family of Automobile Dealerships
- Location: Easton, MD, USA
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $50,000 - $85,000+ per year
- Experience: 3+ years
Overview
Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base. Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Automotive Service Advisor / Assistant Service Manager
Job description
- Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.
- Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.
- Automotive Service Advisor / Assistant Service Manager
- High Earning Potential | Brand-New Facility | Career Growth
- NOW HIRING - Experienced Service Advisors!
- Hertrich Kia of Easton - NEW State-of-the-Art Dealership
- Take Your Service Career to the Next Level!
- The Hertrich Family of Dealerships is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our growing team at Hertrich Kia of Easton.
- Brand-New 14,000 sq. ft. facility
- 10-bay service shop
- Large showroom & increased inventory
- More customers = more service work & earning potential
- If you're customer-focused, organized, and driven to succeed, this is your opportunity to grow with a busy, modern service department.
Responsibilities
- Greet customers and provide a top-tier service experience
- Schedule service appointments and manage incoming calls
- Advise customers on repair needs, costs, and timelines
- Coordinate with technicians and monitor repair progress
- Upsell recommended services to maximize customer value
- Ensure accurate repair orders and documentation
- Support daily service operations and assist management as needed
- Maintain strong customer relationships and follow-up
Requirements
- 2-3+ years Service Advisor / Writer experience (or 1+ year Assistant Service Manager experience)
- Strong customer service and sales skills
- Experience with upselling services is a plus
- Organized and able to multitask in a fast-paced environment
- Computer proficiency with service systems
- Valid Driver's License with clean driving record
- Flexible schedule (including Saturdays)
- High School Diploma or GED required
Skills
Required
- Strong customer service and sales skills
- Flexible schedule (including Saturdays)
Benefits
- Competitive Pay Plan + Bonus Opportunities
- High-volume shop = steady workflow
- Medical, Dental, Vision & Life Insurance
- Short & Long-Term Disability Plans
- 401(k) with Employer Match
- Paid Vacation, Holidays & Sick Time
- Employee Vehicle Purchase Discounts
- Career advancement opportunities
About The Hertrich Family of Automobile Dealerships
24 Dealerships 14 Collision Centers 18 Automotive Brands We proudly support 90+ local charities and foster a culture of growth, integrity, and excellence.