On-Site Community Manager - MARQ at Aperto Property Management, Inc. in Los Angeles, CA, USA

Job description

• About the Role: We are excited to invite an experienced Community Manager with Market rate experience, 250+ units and staff of 7 or more experience is a plus, to join our team in North Hollywood, CA. In this role, you will have the opportunity to live on site, you will oversee all aspects of property management, including leasing, resident relations, and compliance. You'll be responsible for maintaining a positive community atmosphere, ensuring the financial health of the property, and managing the daily operations with a special focus on HUD requirements and compliance. If you are an organized, customer-focused leader with a deep understanding of affordable housing and lease-up. Aperto is the place for you to take your career to the next level!

Responsibilities

• Oversee the day-to-day operations of the property, ensuring it runs smoothly and efficiently while maintaining a high standard of service for residents.
• Lead and supervise the leasing team, including managing resident applications, screenings, move-ins, and move-outs.
• Ensure the property is fully compliant with Project-Based Section 8 regulations, including conducting annual recertifications, updating tenant files, and managing waitlists.
• Monitor and enforce compliance with all affordable housing regulations, ensuring that policies are followed consistently and accurately.
• Develop and manage the property's budget, ensuring financial goals are met, expenses are controlled, and rent collections are on target.
• Build strong relationships with residents, address resident concerns, and maintain a positive community atmosphere.
• Work closely with maintenance staff to ensure the property is well-maintained and any service requests are handled promptly.
• Coordinate with vendors, contractors, and other third-party service providers to complete capital improvements and maintenance projects.
• Prepare and submit all required reports and documentation to regulatory agencies and ownership.

Requirements

• 3+ years of property management experience, with at least 2 years managing Affordable housing.
• Experience managing 250+ units with staff of 7+ is preferred.
• Market rate experience
• In-depth knowledge of affordable housing compliance.
• Strong financial management skills, including budget preparation, rent collections, and cost control.
• Proven experience in supervising and leading a team, with excellent communication and interpersonal skills.
• Expertise in using property management software (Yardi or similar) and Microsoft Office Suite.
• Strong problem-solving and conflict resolution skills with a focus on maintaining positive resident relations.
• A self-starter with the ability to manage multiple tasks and priorities in a fast-paced environment.
• A valid driver's license and reliable transportation are required.

Skills

Required

• Property management
• Affordable housing compliance
• Financial management
• Team leadership
• Communication
• Interpersonal skills
• Problem-solving
• Conflict resolution
• Self-starter
• Valid driver's license

Benefits

• Career Growth: We empower our team to take the initiative with a strong focus on learning, development, and career progression.
• Work-Life Balance: Enjoy generous paid time off and a supportive environment that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.