Receptionist at Tuscaloosa Metro Animal Shelter in AL-Tuscaloosa-35401

Job description

• Greet and direct the public to the appropriate area of the office for assistance, answer phone lines, data entry, assist with social media, and provide friendly and knowledgeable service.

Responsibilities

• Assist members of the public as they enter the facility, directing them to the appropriate area of the facility in accordance with their needs.
• Handle and oversee use of cash drawer and receipt for donations.
• Answer multiple phone lines and provide friendly and knowledgeable service, answering questions in a professional manner and deferring to appropriate staff if guidance is needed.
• Fulfill tasks as directed by staff members such as: Printing and folding brochures, making phone calls, mail-outs, etc.
• Keep front lobby office cleaned, supplies stocked, and organized.
• Other job functions asked to perform in office setting.

Requirements

• · Will be asked to communicate with the public in a variety of ways daily in a professional manner. Must have typing ability, communicate clearly and correctly in written word as well as spoken word.
• · General use of computers and phones (must have experience with MS Office).
• · Must be upbeat, friendly, and highly motivated.
• · Must be familiar with social media.
• · Must be able to learn basic veterinary concepts such as vaccine protocols, deworming protocols, and information about diseases prevalent in animals.
• · Must be able to stand or sit for 8 or more hours.
• · Must be able to lift and carry up to 50 pounds.
• · Must have good range of motion, have good vision, and possess good hand-eye coordination.
• · Must be able to work under stressful situations and work efficiently and effectively under those conditions.
• · Must be able to cope with varying degrees of injured animals and with euthanasia.
• · Ability to cope with frustrating situations and remain calm.
• · Ability to rapidly and accurately process information.
• · Ability to recognize the need for assistance and ask for help.
• · Ability to work independently and work as a team.
• Candidate should be a highly motivated, enthusiastic self-starter with a positive professional attitude. Customer service experience preferred. Experience working in an animal shelter environment or veterinary clinic preferred.

Skills

Required

• Typing ability
• General use of computers and phones
• MS Office
• Familiarity with social media
• Good range of motion
• Good vision
• Good hand-eye coordination

Preferred

• Highly motivated
• Enthusiastic self-starter
• Positive professional attitude

Benefits

• Compensation: $11.00 - $14.00 per hour