Technical Writer – AI Security Platform at Pragmatike in India

Job description

• Application
• Location: India, Remote-First
• Employment: Full-Time
• Start Date: February 2027
• Experience: 4+ years
• Language: Fluent English required
• Industry: Cybersecurity / Enterprise SaaS / AI Security
• Help shape the documentation for a new AI security platform as it moves toward general availability.
• Work directly with engineers, product teams, security researchers, and customers on emerging AI security challenges.
• Own a documentation ecosystem spanning APIs, integrations, deployment, administration, and product education.
• Work on technically complex products at the intersection of cybersecurity, cloud infrastructure, and agentic AI.
• Join a highly technical, distributed team where AI is a core part of daily work.

Responsibilities

• Own end-user, administrator, and API documentation for the AI security platform, from initial structure through ongoing maintenance.
• Create deployment and integration guides for gateway, endpoint, cloud discovery, and platform components, including code samples and configuration references.
• Write release notes and in-product help, and maintain documentation standards and style guidelines.
• Work directly with engineers to generate and maintain API documentation from OpenAPI and protobuf definitions, keeping documentation aligned with product releases.
• Review technical examples and documentation for accuracy, consistency, and usability.
• Gather feedback from customers and Support to identify documentation gaps and improve clarity.
• Use AI tools to draft, review, update, and maintain documentation at scale while ensuring all technical content is properly validated.

Requirements

• 4+ years of technical writing experience for developer- or administrator-facing B2B software.
• Ability to read Go, Python, OpenAPI, and protobuf well enough to accurately document APIs, configurations, and code examples.
• Experience with docs-as-code workflows, including Markdown, Git, static site generators, and CI-based publishing.
• Strong understanding of cybersecurity, cloud infrastructure, or related technical concepts, or a demonstrated ability to learn complex technical domains quickly.
• Excellent written English with the ability to explain complex concepts clearly to both technical and non-technical audiences.
• Practical experience using AI writing and coding assistants, combined with a rigorous process for reviewing and validating their output.
• Comfortable collaborating with distributed engineering and product teams across time zones.
• Strong ownership and attention to technical detail.
• Experience documenting cybersecurity, cloud, infrastructure, or AI/ML products.
• Experience with API documentation and publishing tools such as Redocly, Stoplight, Docusaurus, or equivalent.
• Basic Python or scripting skills for documentation automation.
• Experience working directly with engineering teams in a docs-as-code environment.

Skills

Required

• Excellent written English
• AI writing and coding assistants
• Collaboration with distributed teams
• Attention to technical detail