Manager of IT Product Management at Careington International Corporation in Frisco, TX

Job description

• The Manager of IT Product Management leads the strategic planning, development, and lifecycle management of technology products that support Careington’s operations and digital initiatives. They will oversee a team of product managers, establishing best practices for product discovery, prioritization, and delivery. This position plays a critical role in ensuring technical development and management throughout the organization.

Responsibilities

• Product Ownership & Strategy
• Define the short-term strategic vision for the IT Product Management team ensuring alignment with the organizations overarching goals.
• Translate business objectives into functional product requirements and prioritize feature enhancements.
• Build and sustain strategic relationships with key stakeholders and business partners.
• Partner closely with Development, QA, Client Strategy, Project Management, IT security, and infrastructure leaders to ensure team coordination, collaboration, and success.
• Drive continuous improvement and operational excellence by developing, implementing, and standardizing repeatable processes.
• Business, System, & Product Analysis & Delivery
• Partner with business leaders across departments to understand needs and define scope and requirements that translate successfully into effort estimations and user stories.
• Oversee end-to-end lifecycle of product implementations, integrations, and upgrades.
• Collaborate with architects, developers, external partners, and internal stakeholders to deliver solutions.
• Communicate status updates, risks, and decisions to product leadership and cross-functional partners.
• Support user adoption and ensure smooth change management across the organization.
• Leadership
• Develop and sustain a high-performing IT product management team, providing guidance, mentorship, performance management, resource capacity and allocation, talent attraction and retention across all IT applications and multiple programs and projects in a complex, fast-moving environment.
• Define and deliver training programs to enhance the skills and expertise of the product management team.
• Ensure cross-training, knowledge sharing, and appropriate documentation to eliminate single points of success across all testing functions.
• Be a champion of excellence and foster a culture of continual improvement, accountability and high performance for the team, department, and organization.
• Establish Key Performance Indicators (KPIs) and use data analytics to drive continual improvement on specific product initiatives and processes.
• Promote product management best practices, consistent and standardized processes, and strong discipline including allocation of team members.
• Ensure alignment of what is being picked up for work, as well as broader understanding of user impact.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field.
• 5+ years of experience as an IT Product Manager, Business Analyst, or a similar role in IT.
• CSPO, CBAP, PSPO I, PSPO II or similar certification.
• Advanced understanding of agile, scrum, and kanban methodologies and product lifecycle management and the Software Development Life Cycle.
• Experience working in a highly regulated industry such as insurance or finance, and direct client facing roles.
• Skilled at navigating conflicting priorities across departments and ensuring alignment between key stakeholders.

Skills

Required

• Product lifecycle management
• Software Development Life Cycle
• Adaptability and resilience
• Proven relational and soft skills

Preferred

• Direct client facing roles