Project & Operations Specialist – Community Living at Fraser in Bloomington, MN

Job description

• Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.
• Fraser is seeking a Project Management & Operations Specialist to support projects and operational initiatives within the Community Living Division. This position will assist with improving processes and systems, and utilizing available technology to support operational effectiveness. The Project & Operations Specialist will also conduct internal audits, develop quality assurance reports, and analyze data and trends to identify opportunities for improvement. This role will partner with the Community Living management team to identify training needs and provide recommendations for additional or updated training for supervisors and staff.

Responsibilities

• Complete internal electronic audits of Community Living records under direction of the Community Living Management Team.
• Support with requests from external entities or internal audits for information.
• Identify goals and objectives for individualized or department-wide training needs based on audit trends, and work with program leadership to organize trainings or training materials as needed.
• Assist with creating and updating policies, procedures, forms, and guidelines as directed by Director and/or Program Managers. Consult and collaborate with Supervisors to ensure policies, procedures, and best practices match team needs.
• Assist with the planning of systematic/procedural changes related to the Community Living Division and other Fraser Divisions as requested
• Organize and perform special projects for the Fraser Community Living division as assigned.

Requirements

• BA/BS in social work, psychology, sociology, special education, nursing or a closely related field required.
• If you have a social work degree, must have licensure.
• Designated Coordinator qualified as defined by 245D required.
• One to two years of experience working in service coordination or case management preferred.
• Valid driver’s license is preferred.  Access to reliable transportation and ability to travel independently throughout the metro area within a reasonable amount of time is required.
• Commitment to promoting diversity, multiculturalism, and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.

Skills

Required

• Licensure if social work degree

Preferred

• Valid driver’s license

Benefits

• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility
• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
• Fraser Bloomington, MN
• This position is a full time exempt, with hours Monday-Friday either 8 AM - 4 PM or 9 AM - 5 PM
• $56,000 to $60,000 per year depending on qualifications.