Duet, Medical Support Manager (MSM) at Duet Nebraska in Omaha, NE
- Company: Duet Nebraska
- Location: Omaha, NE
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 1+ years
Overview
This position is responsible for assisting the areas out with a variety of medical documentation and other medical tasks that do not require a nurse. This position will be transporting those Duet supports to medical appointments.
Job description
- This position is responsible for assisting the areas out with a variety of medical documentation and other medical tasks that do not require a nurse. This position will be transporting those Duet supports to medical appointments.
Responsibilities
- 1. Responsible for assuring eMARS (electronic Medication Administration Records) are:
- Correct, unlocked and able to be utilized by Med Aides
- Completed accurately and in a timely manner
- Reconciled at the end of each month ensuring physical medication counts match what is present at the location.
- 2. Responsible for medical appointments and all related items, including but not limited to:
- Tracking all required appointments; assuring all are completed in required timeline
- Scheduling all routine, follow-up and unexpected medical, dental, vision and specialist appointments
- Transport to or arranging transportation to all medical, dental, vision and specialist appointments
- Put all appointments and subsequent follow ups into Therap
- Complete paperwork prior to and after each appointment with accuracy and updating Therap accordingly :
- 3. Build and maintain a network of local physicians, medical offices and generally the medical community.
- 4. Provide appropriate health updates to all stakeholders and members of the team. This includes:
- Training for Duet employees for any new medical documentation required and whenever the documentation required is changed.
- Training for Duet employees on medical procedures that have been delegated to the MSM by a nurse or that do not require a nurse delegation
- Assure that team members that are not a part of Duet are identified and kept up to date on health issues.
- 5. Complete Med Aide competency as required by Duet policy and procedure
- 6. Reports to work as scheduled on a regular and reliable basis.
Requirements
- 1. A high school diploma or GED required.
- 4. Ability to pass a criminal, APS/CPS and Medicaid exclusion background check.
- 7. Must be able to maintain confidentiality and follow all HIPPA regulations
- 8. Must always possess a positive and professional attitude and represent Duet in a positive light.
- 9. Knowledge of software required by Duet and the State of Nebraska preferred. Software includes:
- Microsoft Office
- Therap
- Workday
- 10. A minimum of 1-year experience working with people with developmental disabilities preferred.
Skills
Required
- Communication
- Professionalism
- Confidentiality
- Positive attitude
- Microsoft Office
- Therap
- Workday