Salesforce BA Configurator with UX/UI at Capgemini in Washington, DC

Job description

• Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Salesforce BA Configurator with UX/UI to join our team supporting federal clients. The successful candidate will lead the design of intuitive, accessible, and user-centered Salesforce solutions that improve mission outcomes and user experiences.

Responsibilities

• Gather and analyze business, user, and design requirements with stakeholders and end users.
• Conduct user research, journey mapping, and usability testing to inform design decisions.
• Create user flows, wireframes, interaction specifications, and prototypes.
• Design user experiences across Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Utilize Salesforce Lightning Design System (SLDS) and U.S. Web Design System (USWDS) to create consistent, accessible interfaces.
• Develop and maintain UX/UI standards, reusable design patterns, and component libraries.
• Ensure solutions meet Section 508 and WCAG 2.1 AA accessibility requirements.
• Collaborate with architects, developers, and product teams to balance user needs, business objectives, and technical constraints.
• Support implementation teams to ensure delivered solutions align with approved designs and user expectations.

Requirements

• U.S. Citizenship is required.
• Eligible to obtain and maintain Government Security Clearance.
• Salesforce Certified User Experience Designer certification.
• 3+ years of Salesforce UX/UI design experience.
• Experience designing enterprise applications using user-centered design principles.
• Hands-on experience with Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Ability to create wireframes, prototypes, and high-fidelity designs using tools such as Figma, Adobe XD, or similar platforms.
• Experience conducting user research and usability testing and translating findings into actionable design improvements.
• Strong understanding of interaction design, information architecture, responsive design, and accessibility best practices.
• Experience implementing Salesforce Lightning Design System (SLDS).
• Working knowledge of U.S. Web Design System (USWDS).
• Experience supporting Section 508 and WCAG 2.1 AA compliance.
• Experience supporting Federal Government programs.
• Human-Centered Design (HCD), UX, accessibility, or related certifications.
• Experience establishing design systems and UX governance standards.
• Experience supporting Salesforce modernization or digital transformation initiatives.

Skills

Required

• Salesforce UX/UI design
• User-centered design principles
• Salesforce Experience Cloud
• Flow Screens
• Lightning Components
• Wireframing
• Prototyping
• High-fidelity design
• Figma
• Adobe XD
• User research
• Usability testing

Preferred

• Human-Centered Design (HCD)
• UX certifications
• Accessibility certifications
• Design systems
• UX governance standards

Benefits

• Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief