Director of Operations at Aria Community Health Center in Lemoore 555 - Lemoore, CA 93245

Job description

• Salary Range
• $140,000.00 - $180,000.00 Salary/year
• Position Type
• Full Time
• Job Shift
• Day
• Education Level
• 4 Year Degree
• Travel Percentage
• Up to 25%
• Category
• Management

Responsibilities

• The Director of Operations plays a significant role in developing, designing, and improving the systems that deliver the best medical treatment. Provides leadership and direction to health services operations. Responsible for overall clinical operations, including: medical/dental support, Behavioral Health, laboratory management, clinical program contract compliance, immunization program, and community outreach program. Serves as member of the Administrative Staff. Participates in organizational planning, budgeting, and program development.
• SUPERVISES: Medical, Dental, and Behavioral Health, Managers/Supervisors/Director, and Clinical Operations Manager.
• Fosters a culture of accountability and excellence.
• Drives execution and innovation.
• Empowers staff through effective communication and talent development.
• Ensures team members of all assigned areas of responsibility are fully functioning and performing at the highest level.
• Responsible for recruitment of direct reporting personnel, orientation, training, performance evaluation, and disciplinary action when necessary.
• Works with Human Resources for recruitment of providers and ensures adequacy of staffing for and coordination of clinic provider’s schedule(s) including employed, contracted providers and residents.
• Ensures development of department/division managers and supervisor receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with the department/division employees assigned.
• Engaged in the organizational accreditation effort and Patient Centered Medical Home recognition effort.
• Strive to eliminate the opportunity for medical error by organizing effective protocols and procedures.
• Works with executives to align clinical operations with the organization’s overall strategic vision.
• Participates in all clinical meetings.
• Serves as chair of standing operational meetings.
• Provides leadership for the health literacy initiative.
• Assures compliance with operational component of contractual obligations; establishes monitoring systems for various programs ACHC is committed to.
• Oversight of immunization program.
• Assumes responsibility for outreach programs.
• Serves as a member of the Administrative Staff.
• Develops budget for areas of direct responsibility and collaborates in development of overall budget for the organization.
• Develops/revises policies and associated procedures in areas of responsibility.
• Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures.
• In conjunction with the Medical, Behavioral Health and Dental Directors, and Director of Quality defines the core clinical performance measures and provides oversight for the data collection and reporting system.
• Assists in grant (federal, state, and local) application processes.
• Participates in strategic planning process.
• Participates in clinic site planning and provides oversight of construction/renovation and related activities.
• Develops ACHC Incident Command and serves in the role of Incident Commander.
• Participates in community health improvement activities in keeping with the mission of the organization.
• Travel required.
• Participates in seminars and conferences to keep abreast of new and changing laws and regulations.

Requirements

• Master’s degree in health/business administration or related field, or five years of relevant management/clinical experience in a healthcare setting and a bachelor’s degree in a related field
• Five years healthcare experience, ambulatory practice experience preferred.
• Excellent written and oral communication skills
• Experience working at a medical nonprofit preferred.
• Ability to motivate and lead staff.
• Computer literate, including Microsoft office suite, medical office management system applications, and electronic medical record.
• Required: Valid, properly classed driver license with a safe driving record.
• Due to insurance and regulatory requirements, employee must be 21 years of age or older.

Skills

Required

• Ability to motivate and lead staff

Benefits

• 403(B) matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays
• Vacation Pay
• Sick Pay