Senior, Back-end Engineer(CX) - Coupang Play at Coupang in Singapore, Singapore

Job description

• Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports.
• We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood”, “Anna”, and “SNL Korea”. We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our customers.
• To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX.
• We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our customers.
• The Senior, Backend Engineer in the Customer Experience (CX) team is one of the key roles in the Coupang Play product organization. This role works closely with product designer, product manager, mobile, and quality engineering team to collaboratively produce awesome customer experience. You will design and develop services that serve millions of customers every day. You will lead some key projects with new API development for our key strategic growth areas such as Live Sports streaming experience. Experience in building a highly available and low latency distributed service is essential.

Responsibilities

• Design and own the architecture roadmap of our Live Sports and Discover APIs
• Develop, support, and improve key backend systems of the Coupang Play with high availability and scalability
• Formulate scalable and low-latency technical solutions to satisfy product requirements from Product Owner
• Mentor and grow a high-performing engineering team; establish best practices in code quality, system performance, and operational excellence
• Collaborate with cross-functional stakeholders to align technical solutions with business goals and compliance requirements
• Leverage AI for task automation and improve development quality and velocity

Requirements

• Bachelor's degree and 2+ years of experience in server application and system engineering using modern language
• Deep expertise in low-latency, high-throughput systems, performance profiling, and cost/performance trade-offs
• Expert with one or more of the following programming languages for backend engineering: Go, Java, JavaScript, Node.js
• Proficient with modern cloud computing such as AWS or GCP
• Excellent verbal and written communication skills
• Production experience with video streaming and its data systems
• Ability to work with iOS and Android developers to properly integrate and troubleshoot issues with mobile app to API integration
• Experience in GraphQL
• Ability to speak and write in English in a professional environment

Skills

Required

• Go
• Java
• JavaScript
• Node.js
• AWS
• GCP
• low-latency systems
• high-throughput systems
• performance profiling
• cost/performance trade-offs

Preferred

• GraphQL
• video streaming
• iOS and Android integration