PT Designer West Elm Nora Plaza at EHAC in Indianapolis, IN, United States

Job description

• We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
• You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

Responsibilities

• · Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• · Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• · Create and present design plans based on client's needs, style, preferences and living space
• · Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• · Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• · Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Requirements

• · Strong communication, clienteling and customer follow-up skills
• · Ability to complete and coordinate complex large orders within a variety of sales channels
• · Experience in working with the elements of design preferred
• · Proven ability to prioritize and handle multiple tasks simultaneously
• · 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Skills

Required

• Strong communication
• Clienteling
• Customer follow-up
• Design expertise
• Product knowledge
• Sales and customer service

Preferred

• Specialty retail experience

Benefits

• Depending on your position and your location, here are a few highlights of what you might be eligible for:
• · A generous discount on all Williams-Sonoma, Inc. brands
• · A 401(k) plan and other investment opportunities
• · A wellness program that supports your physical, financial and emotional health
• · Paid vacations and holidays (full-time)
• · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)