Marketing Representative IPC at Hilton Grand Vacations in Waikoloa, HI, United States
- Company: Hilton Grand Vacations
- Location: Waikoloa, HI, United States
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $17.00 per hour, plus commission and bonuses; targeted annual earnings of $70,000+
Overview
At Hilton Grand Vacations, our Marketing Concierges are at the heart of the guest experience. In this role, you’ll connect with travelers, learn what excites them about travel, and introduce them to our vacation ownership opportunities in a natural and engaging way. You’ll invite guests to attend a …
Job description
- At Hilton Grand Vacations, our Marketing Concierges are at the heart of the guest experience. In this role, you’ll connect with travelers, learn what excites them about travel, and introduce them to our vacation ownership opportunities in a natural and engaging way. You’ll invite guests to attend a presentation while creating positive, memorable interactions throughout their stay. This is a fast‑paced, highly interactive environment where your energy, professionalism, and consistency directly influence both guest satisfaction and your own success. We offer a pay guarantee plus commission, providing strong earning potential for employees who consistently meet or exceed expectations.
Responsibilities
- Schedule Details
- Marketing Concierge work a flexible schedule, which includes weekends and holidays, based on guest travel patterns and business needs. You must be able to work any scheduled shift within the operating hours of 6:30 AM–9:30 PM.
- Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
- Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
- Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
- Assist in the implementation and tracking of current and future marketing programs.
Requirements
- To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to work a flexible schedule including evenings, holidays, and weekends.
- Proficiency in English (speak, read, and write).
- High School diploma or equivalent.
- Basic computer proficiency with the ability to learn.
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Detailed understanding of the island of Hawaii with ability to explain activities, restaurants, and destinations throughout the island.
- Previous experience working in a commission-based sales or marketing environment.
- Preferred candidates to be located in Hawaii and have knowledge of Island activities
Skills
Preferred
- Knowledge of Island activities.
About Hilton Grand Vacations
We are proud to provide full‑time Team Members with an industry‑leading benefits package, including: Compensation: $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Concierge have targeted annual earnings of $70,000+, with top performers earning more based on individual results. Day One Medical Coverage: Medical, dental, and vision insurance starting your first day. Generous Paid Time Off: Vacation, sick time, and paid parental leave. Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program. Career Growth & Development: Tuition reimbursement for job‑related degrees and certifications. Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits. Award‑Winning Culture: Hilton Grand Vacations has earned four out of five stars for work‑life balance and family‑friendly benefits and is recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families. For more than 30 years, we’ve been honored by the loyalty of our Owners, Members, and Guests—and our continued success is driven by the passion and professionalism of our Team Members across resorts, call centers, and corporate offices.