IT System Analyst I at Unissant in Washington, DC, USA

Job description

• We are seeking an IT System Analyst I to join our team and support our client.
• The ideal candidate is a detail-oriented IT and data professional with experience supporting report automation, database and data-management initiatives, systems analysis, and business-process improvement. The candidate will work with stakeholders and technical teams to analyze requirements, improve workflows, document processes, support testing, and help implement reporting and data solutions.

Responsibilities

• Support report automation, data operations, IT systems analysis, and technical initiatives.
• Gather, analyze, validate, and document business, functional, and technical requirements.
• Assess existing workflows and business processes and identify opportunities to improve efficiency, automation, data quality, and usability.
• Support the design, implementation, testing, and maintenance of automated reports, dashboards, data-processing solutions, and system integrations.
• Use Python, Java, SQL, Tableau, and front-end web technologies to support data processing, database queries, dashboard development, reporting, and web-based functionality.
• Coordinate with client stakeholders and technical teams to implement approved technical and process improvements.
• Develop, maintain, and update standard operating procedures, workflow documentation, system documentation, and technical artifacts aligned with federal best practices.
• Support test planning, test-case development, test execution, test-result documentation, and defect or enhancement tracking.
• Support database and data-management activities, including data analysis, data validation, reporting, and operational support.
• Assist with documenting data flows, business rules, reporting requirements, and operational procedures.
• Respond to COR problem-resolution requests within 24 hours of notification.
• Complete required DHS security, privacy, and Rules of Behavior training.

Requirements

• Demonstrated experience in IT systems analysis, requirements gathering, business-process analysis, workflow improvement, and technical documentation.
• Demonstrated experience supporting report automation, data operations, database or data-management initiatives, and analytical reporting environments.
• Working knowledge of Python, Java, SQL, Tableau, and front-end web technologies.
• Experience using SQL for database querying, data retrieval, data analysis, and reporting support.
• Experience supporting dashboard development, data visualization, reporting, and data-processing activities.
• Ability to translate stakeholder needs into clear requirements, workflow documentation, and actionable technical recommendations.
• Experience supporting system testing, issue tracking, defect resolution, and implementation of technical or process improvements.
• Familiarity with federal IT, data-management, privacy, security, and documentation practices is preferred.
• Strong analytical, organizational, problem-solving, and stakeholder-engagement skills.
• Ability to work independently and collaboratively in a remote, client-facing environment.
• Bachelor's Degree is required.
• Preferred field of study includes Computer Science, Information Technology, Information Systems, Operations Management, or a related field.
• MBA or Master's Degree in a relevant field of study is preferred.
• Excellent verbal and written communication skills.
• Ability to present requirements, workflow findings, system information, reports, and performance data to stakeholders at all organizational levels.
• Comfortable working with federal stakeholders, technical teams, business users, and Contractor personnel.
• Ability to write clear, concise, accurate, and confidential technical, process, and operational documentation.
• Must be eligible to obtain and maintain a DHS Public Trust clearance.
• Certifications in business analysis, data analytics, database technologies, Tableau, Python, cloud technologies, Agile, or related IT disciplines are preferred.
• Certified Business Analysis Professional (CBAP), Agile, Scrum, or comparable process-improvement certifications are preferred.

Skills

Required

• IT systems analysis
• requirements gathering
• business-process analysis
• workflow improvement
• technical documentation
• report automation
• data operations
• database or data-management initiatives
• analytical reporting environments
• Python
• Java
• SQL