HR Director of Corporate at Centerfield in Los Angeles, California

Job description

• Application
• Hi, We're Centerfield!
• Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
• The Opportunity...
• Centerfield is seeking a fast-thinking, high-impact HR Director to serve as the key operational engine of our People team and the right hand to the SVP, People Operations. In this high-visibility, fast-paced role, you will own the day-to-day HR function across our Corporate population—driving manager enablement, steering complex employee relations, safeguarding headcount governance, and aligning Talent Acquisition with business velocity.
• As the primary HR partner for Director and Sr. Director-level leaders, you will turn People strategy into crisp, daily execution. You will lead and elevate our HR Partner team, serve as the ultimate escalation point for complex workforce challenges, and partner directly with the SVP to ensure our people strategy matches the speed of our growth.

Responsibilities

• Strategic Partner
• Act as the trusted execution partner to the SVP, People Operations, translating high-level strategy into seamless daily HR operations.
• Serve as the first line of escalation for complex employee relations, manager friction, and organizational risks before reaching the SVP.
• Provide rapid-response guidance, real-time pulse checks, and data-backed workforce insights directly to the SVP to inform broader People strategy.
• Talent Acquisition & Team Leadership
• Direct, mentor, and stretch the HR Partner team, building a high-performing, customer-centric HR unit.
• Maintain oversight of Corporate Talent Acquisition ops to ensure candidate pipelines, recruiter capacity, and offer decisions keep pace with business demand.
• Step in to unblock hiring bottlenecks and assist on critical senior talent searches.
• Manager Enablement & High-Speed Coaching
• Serve as the go-to HR sounding board for Directors and Sr. Directors, building strong manager muscle across the organization.
• Coach leaders in real time on accountability, communication, sharp policy application, and navigating difficult conversations.
• Move fast to resolve emerging manager challenges, reinforcing leader ownership while delivering pragmatic, business-minded HR guidance.
• Complex Employee Relations & Risk Governance
• Lead high-stakes employee relations, workplace investigations, and disciplinary actions with speed, empathy, and bulletproof documentation.
• Partner closely with Legal and senior HR leadership on high-risk matters, balancing business speed with employment law compliance.
• Detect recurring friction points and ER trends early, partnering with leaders to fix root causes before they scale.
• Workforce Architecture & Headcount Rigor
• Drive day-to-day headcount tracking and governance in lockstep with Finance and business leads to ensure zero friction between hiring plans and budgets.
• Rapidly evaluate new and replacement headcount requests, ensuring smooth approvals before recruiting kicks off.
• Guide leaders through team restructures, reporting adjustments, position realignments, and seamless offboarding’s.
• Cross-Functional Execution
• Partner effortlessly across Payroll, Benefits, Leave Administration, HRIS, Analytics, and Legal to execute clean, frictionless workforce changes.

Requirements

• 10+ years of progressive HR experience, with strong exposure to complex employee relations, manager coaching, and day-to-day HR operations.
• Experience serving as a trusted operational partner to senior HR leadership.
• Prior leadership experience managing, mentoring, and developing HR team members.
• Background that includes experience in talent acquisition or recruiting oversight.
• Practical experience managing and tracking headcount alongside Finance and department leads.
• Solid foundation in employment law, workplace investigations, and corrective action best practices.
• Stellar communication, conflict resolution, and interpersonal skills, with the ability to build trust across all levels.
• Ability to stay agile, decisive, and solutions-oriented in a fast-paced environment.
• Experience supporting a technology or high-growth company is a strong plus.

Skills

Required

• Communication
• Conflict resolution
• Interpersonal skills
• Agility
• Decisiveness
• Solutions-oriented
• Employment law
• Workplace investigations
• Corrective action best practices
• Headcount tracking
• HRIS
• Analytics

Benefits

• This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday
• Competitive salary + semi-annual bonus
• Unlimited PTO – take a break when you need it!
• Industry-leading medical, dental, and vision plans + generous parental leave401(k) company match plan – fully vested on day 1
• Outside patio overlooking Playa Vista + cabanas, firepits & working grills
• Monthly happy hours, catered lunches + daily food trucks
• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Fully stocked kitchens with snacks & drinks
• Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training)
• Free onsite gym + locker rooms
• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
• Monthly team outings (ball games, casino night, hikes, etc.)
• Career growth – we enjoy promoting from within!