Technical Writer (PA, MD and DE State) at BVA Bear's IT Solutions in PA-Boiling Springs-17007 Hybrid - US

Job description

• BVA Bears IT Solutions is seeking Technical Writers for PA, MD area as well as DE area. This full-time hybrid role requires a minimum of two on-site days each week at locations in PA, MD, and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agency’s requirements.

Responsibilities

• Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
• Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
• Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
• Educate teams on documentation processes, online publishing procedures, and versioning best practices.
• Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews.
• Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
• Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.

Requirements

• Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
• 3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
• Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence).
• Ability to prioritize documentation requests, estimate effort, and manage schedules.
• Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar).
• Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides.
• Collaboration and coordination across SMEs, engineering, QA, product, and training teams.
• Experience running quality reviews, scheduling content releases, and conducting retrospectives/post project reviews.
• This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.
• Certified Professional Technical Communicator (CPTC) or equivalent.
• PMIACP® or Agile related training for teams using Agile/hybrid delivery.

Skills

Required

• Technical writing
• User documentation
• Documentation standards
• Template management
• Editorial skills
• Collaboration
• Coordination
• Quality reviews
• Scheduling content releases
• Retrospectives/post project reviews

Preferred

• PMIACP® or Agile related training

Benefits

• Flexible work from home options available.