Internal Service Advisor at Arrigo CDJR WPB at Morgan Auto Group in West Palm Beach, FL

Job description

• Arrigo CDJR West Palm Beach we are a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Internal Service Advisor to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are aligned with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Responsibilities

• Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
• Answers the phone.
• Communicates effectively.
• Estimates cost and completion time
• Coordinates activities to ensure repair work is fixed right the first time and completed on time.
• Inspect every finished repair order for proper completion, and pricing accuracy, and legibility.
• Meets or exceeds goals for add-on sales.
• Delivers the right car in perfect condition every time.
• Documents repair order changes.
• Promptly addresses and resolves customer viewpoint and service follow-up issues.

Requirements

• Aftermarket auto experience
• Hospitality background
• High energy
• Servant attitude
• Winning mindset

Skills

Preferred

• Aftermarket auto experience
• Hospitality background
• High energy
• Servant attitude
• Winning mindset

Benefits

• In addition to competitive pay, we offer our associates the following benefits:
• Health insurance, Dental insurance, Vision, Life, Disability insurance, Health Savings Account
• 401(k) with company match
• Professional work environment, with job training and advancement opportunities
• Paid Time Off
• Tenure Bonuses
• Employee discount programs
• Referral programs