Principal, HR Operations at The LaunchWell Group in United States

Job description

• Application
• About LaunchWell Group
• We’re adding a Principal, HR Operations to our team, a seasoned HR professional who can operate independently, collaborate with leaders, and manage both strategic and day-to-day People needs.
• As an embedded People partner across one or more LaunchWell client engagements, you’ll own the hands on day to day HR operations, employee relations, performance processes, policies, compliance, and employee experience initiatives - working independently or under the direction of senior People leaders and specialists as needed.
• This role reports to LaunchWell’s Co-Founder and Head of Talent & Delivery. It’s a fully remote, contract role that flexes with client portfolio and business needs, with limited travel possible.

Responsibilities

• Employee Relations & Manager Support
• Lead sensitive employee relations matters, including concerns, conflicts, investigations, performance issues, and documentation, escalating issues when needed.
• Coach managers on performance management, accountability, and difficult conversations,
• Assess risk and recommend action that balances legal, business, and employee considerations.
• People Operations, Compliance & Systems
• Own and improve core HR processes, including onboarding, offboarding, employee lifecycle management, and documentation.
• Lead policy administration and compliance and manage People risks across multi-state or global teams.
• Manage HR systems, data integrity, and workforce reporting, using insights to strengthen decision-making.
• Lead the execution of performance management, engagement, culture, and other employee experience programs.
• Client Partnership & Business Development
• Step into new client environments, quickly build context and trust, and deliver value with limited direction.
• Collaborate with LaunchWell and client People team members while owning coordination and follow-through.
• Identify opportunities to expand LaunchWell’s support, and contribute to proposals, pitches, and scoping that reinforce our position as a strategic partner.

Requirements

• Eight (8)+ years of progressive HR or People Operations experience as an HR Generalist, HR Business Partner, People Operations Partner, or similar.
• Demonstrated experience with Rippling, Paylocity and/or Workday.
• Demonstrated experience advising executives, senior leaders, and people managers in fast-paced, changing, or ambiguous environments.
• Strong employee relations experience, including investigations, performance management, corrective action, and sensitive employee matters.
• Strong knowledge of HR operations, employee lifecycle processes, compliance, People systems, and multi-state employment practices.
• Sound business judgment and the ability to balance employee, legal, and risk considerations.
• Ability to know when to escalate matters or seek input prior to taking action or making recommendations
• Excellent communication skills, with the confidence to influence leaders and navigate difficult conversations.
• Ability to work independently, manage multiple priorities, and create order in a fractional or consulting environment.
• Experience supporting multiple clients or business units in a consulting, outsourced HR, or high-growth environment.
• Experience working in a start-up environment.
• Experience building or improving HR infrastructure and scalable operating practices.
• Experience with HRIS implementation and reporting, including platforms such as Gusto, BambooHR, Greenhouse, or Ashby.
• Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR; exposure to M&A, carve-outs, or venture-backed businesses is a plus.

Skills

Required

• Rippling
• Paylocity
• Workday
• HR operations
• Employee lifecycle processes
• Compliance
• People systems
• Multi-state employment practices
• Employee relations
• Investigations
• Performance management
• Corrective action

Preferred

• Gusto
• BambooHR
• Greenhouse
• Ashby
• HRIS implementation
• HRIS reporting
• SHRM-SCP
• SHRM-CP

Benefits

• This is a flexible remote contract role with competitive hourly or retainer rates.