Express Service Advisor at Kings Volkswagen at Northgate Ford in OH

Job description

• Great career path into our Service Department!
• 9570 Kings Automall Rd., Cincinnati, OH 45249
• Conveniently located off I-71 at Fields-Ertel Rd. exit #19 in the popular Kings Automall!
• Kings Volkswagen has a need for an Express Service Advisor in our express lube quick service lane! The Express Service Advisor must be energetic, have a friendly, approachable personality, able to multi-task in a high-paced setting, be computer literate, and have a neat and clean appearance. This position will ensure the customer is in and out in a short time for basic services such as oil changes, some filters, bulbs, and tire rotations. Based on performance, this position has the potential to lead to future advancement in service. The focus is efficiency and customer satisfaction. Schedule is a 5-day work week including Saturdays (8:30 AM to 2:30 PM).
• This position offers income opportunities not found in most other industries.

Responsibilities

• Ensure the customer is in and out in a short time for basic services such as oil changes, some filters, bulbs, and tire rotations
• Focus on efficiency and customer satisfaction
• Work in express lube quick service lane

Requirements

• At least 2 years of recent customer service experience
• Computer literate to work in CDK daily with training
• High school graduate; college a plus
• Satisfactory employment references
• Pass background check

Skills

Required

• Energetic
• Friendly, approachable personality
• Computer literate
• Neat and clean appearance

Benefits

• Great compensation plan!
• Enjoyable working environment
• Medical, dental, and vision plans
• Paid time off, paid holidays
• Paid life insurance, 401(k) retirement plan
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
• Part of reputable Kenwood Dealer Group
• Potential opportunity for future advancement across company