Accounts Receivable Specialist at Mallory Safety and Supply in Longview, WA - Longview, WA 98632

Job description

• Salary Range
• $20.00 - $22.00 Hourly
• Position Type
• Full Time
• Description
• Mallory Safety & Supply is hiring an Accounts Receivable Specialist to join our Accounting team in Longview, Washington!
• This is an in-person, Monday through Friday position from 8:00 AM to 5:00 PM, with the potential for some hybrid flexibility in the future.
• As an Accounts Receivable Specialist, you’ll play an important role in keeping our customer accounts accurate and our payments moving. This position involves communicating with customers about outstanding balances, posting payments, researching invoice discrepancies, and following up to make sure issues are resolved.
• We’re looking for someone who is organized, detail-oriented, comfortable working with numbers and systems, and able to keep track of multiple priorities without needing to be reminded what needs to be done. If you’re someone who likes figuring things out, takes initiative, and can stay on top of the details, this could be a great fit.
• The right person for this role doesn't need to know everything on day one. We’re looking for someone who is willing to learn, asks questions when needed, pays attention to the details, and takes ownership of their work.
• Hiring great people is the most important thing we do. If you’re organized, self-motivated, good at solving problems, and enjoy keeping things moving, we’d love to hear from you!

Responsibilities

• Communicate with customers regarding outstanding payments and account balances
• Post and apply customer payments accurately
• Research and resolve invoice discrepancies and billing issues
• Follow up with customers regarding past-due balances and nonpayment
• Pull and work aging reports to monitor outstanding accounts
• Research account and payment issues and determine the best way to resolve them
• Answer phones and communicate professionally with customers and coworkers
• Manage multiple accounts, priorities, and follow-up items while meeting deadlines

Requirements

• Strong attention to detail and a high level of organization
• Proficiency with Excel and comfort working with computer systems and software
• Strong troubleshooting and problem-solving skills
• The ability to manage multiple tasks and priorities at the same time
• Someone who takes initiative and can identify what needs to be done without needing constant direction
• The ability to work independently while also being a collaborative member of the team
• Professional and comfortable communication skills, particularly when speaking with customers by phone
• Customer service or accounts receivable experience is preferred

Skills

Required

• Strong attention to detail
• High level of organization
• Proficiency with Excel
• Strong troubleshooting skills
• Problem-solving skills
• Initiative
• Ability to work independently
• Collaborative team member
• Professional communication skills

Preferred

• Customer service experience
• Accounts receivable experience

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with an employer match program
• Employer-paid Long Term Disability
• Voluntary Term Life, Accident, and Disability Insurance
• Employee Assistance Program with added benefits such as financial wellness and planning
• 10 hours of paid time off per month to start
• 7 paid holidays throughout the year
• Yearly appraisal and bi-annual reviews
• Employee discounts and Mallory swag
• Certifications and continued job development opportunities
• Opportunities for promotion and growth
• Monday through Friday schedule with no nights or weekends
• A positive company culture focused on teamwork, growth, and doing good work