Mobile Medical Unit Driver / Community Health Worker at Northwest Human Services in Salem, Oregon

Job description

• What if your workday could take healthcare directly into the community?
• At Northwest Human Services (NWHS), we believe access to healthcare should not depend on where someone lives, whether they have transportation, or how many barriers they face.
• As a Mobile Medical Unit Driver/Community Health Worker (CHW), you will help bring care, connection, and resources directly to people where they are.
• This is a unique opportunity to combine mobile healthcare operations, community outreach, patient support, and care coordination in one meaningful role.
• You won't simply drive a vehicle—you'll help bring the healthcare team to the community.

Responsibilities

• The Mobile Medical Unit (MMU) is an important part of our community outreach efforts. In this role, you will be responsible for safely operating, transporting, and preparing the MMU for community-based services.
• Safely drive the MMU to community locations and outreach events.
• Plan routes and adjust travel based on traffic, road, and weather conditions.
• Complete required vehicle inspections and maintain accurate vehicle and MMU records.
• Safely set up, operate, and power down MMU systems and equipment.
• Assist with loading, unloading, securing, and organizing medical supplies and equipment.
• You will work alongside patients, healthcare providers, care teams, and community partners to help identify and address barriers that can make it difficult for people to access healthcare and improve their overall well-being.
• Helping patients identify and address social determinants of health (SDOH).
• Connecting patients with healthcare, social services, and community resources.
• Conducting outreach to patients and helping them stay connected to care.
• Supporting patients who may experience barriers related to housing, transportation, healthcare access, behavioral health, substance use, or other social needs.
• Participating in care coordination and multidisciplinary team discussions.
• Responding to referrals and warm handoffs and completing appropriate documentation.
• Building relationships with community organizations and sharing resource information with the NWHS team.

Requirements

• ✅ Takes Ownership → You take pride in keeping the Mobile Medical Unit safe, organized, stocked, and ready to serve. You notice what needs to be done and follow through.
• ✅ Builds Trust → You create positive relationships with patients, coworkers, healthcare providers, and community partners. You listen first, communicate respectfully, and treat people with dignity.
• ✅ Solves Problems → Things don't always go according to plan—traffic changes, weather shifts, equipment needs attention, or a patient faces an unexpected barrier. You stay calm, think critically, and look for practical solutions.
• ✅ Comfortable Being out in the Community → You enjoy working beyond a traditional clinic setting and are comfortable traveling to different community locations, participating in outreach events, and meeting people where they are.
• ✅ Communicates with Compassion → You can communicate clearly with people from different backgrounds and circumstances while maintaining confidentiality and professional boundaries.
• High school diploma or equivalent.
• Valid Oregon Driver's License and a driving record that allows coverage under the NWHS auto liability policy.
• Ability and willingness to safely operate an MMU or comparable large vehicle after completing required training.
• Current Basic Life Support (BLS) for Healthcare Providers certification consistent with American Heart Association guidelines, or ability to obtain it within the required timeframe.
• Community Health Worker certification.
• Experience in healthcare, human services, community outreach, transportation, vehicle operations, or a related setting.
• Experience working with underserved populations or individuals experiencing health and social barriers.
• Bilingual in English and Spanish or English and Russian and able to act as an interpreter a plus.

Skills

Required

• Valid Oregon Driver's License
• Ability to operate a large vehicle (MMU)

Preferred

• Community Health Worker certification

Benefits

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½ Paid Holidays a year + 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation
• DOE: $20.85-$31.25