Engineering Manager, Customer Platform (GenAI) at Scale AI in San Francisco, CA; New York, NY

Job description

• Our Customer Platform Team plays a pivotal role in integrating our platform with external systems and ensuring seamless, reliable connectivity for both internal users and customers. As the leader of this team, you’ll drive the strategy, architecture, and development of our connectivity solutions, focusing on API integration, distributed systems, and a robust data platform. Your role will be crucial in maintaining and enhancing our platform’s ability to meet the needs of both our internal and external stakeholders.

Responsibilities

• Own large areas within our product
• Comfortable working cross functionally, whether that be internal or external customers
• Build features end-to-end: front-end, back-end, system design, debugging and testing
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Influence the culture, values, and processes of a growing engineering team
• Inspire and mentor less experienced engineers
• Collaborating with cross-functional teams to define, design, and ship new product features and experiences.

Requirements

• At least 7-10 years of relevant experience is preferred
• Track record of shipping high-quality products and features at scale
• Desire to work in a very fast-paced environment
• Ability to turn business and product ideas into engineering solutions
• Excellent problem-solving skills, and be able to work independently or as part of a team.
• Excited to join a dynamic, hybrid team in either San Francisco or New York City

Skills

Required

• API integration
• distributed systems
• data platform
• front-end development
• back-end development
• system design
• debugging
• testing
• problem-solving
• cross-functional collaboration
• mentoring

Benefits

• Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
• The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
• Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
• You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
• Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
• $216,000 - $270,000 USD