Program Manager IV at Ursus, Inc. in Burlingame, CA

Job description

• Job Description
• The Company believes that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn't limit our ability to connect and collaborate with one another and neither do our devices. A world where technology expands what's possible for all of us and ensures that our friends and coworkers are always within reach. We bring together the brightest cross-disciplinary minds in one place to deliver our mission: build tools that help people feel connected, whenever, wherever.
• The Executive Engagement team designs and delivers highly curated immersive engagements that inspire and empower senior executives to advance their transformation goals. Our programs drive long-term alignment, accelerate business outcomes, and strengthen our position as a trusted technology partner. Executive Experiences Program Manager is responsible for the management and delivery of world-class Executive briefings for partners and clients. The successful candidate will be supporting day-to-day management of the Executive Briefing Program in Burlingame and providing operational support to the global program.
• This is a fixed-term role (leave of absence cover) reporting to the Global Head of Executive Engagement.

Responsibilities

• Own the end-to-end logistics, coordination, and ongoing management of the Burlingame, CA Executive Briefing Center, including on-the-day, on-site coordination with internal cross-functional partners.
• Serve as the central point of contact to all internal stakeholders (e.g., Facilities, Security, Culinary, A/V, etc.) involved in delivery and execution of briefings in the Burlingame, CA Executive Briefing Center.
• Partner closely with Executive Engagement Leads and sales teams to deliver high-impact, memorable executive experiences in line with broader business goals.
• Manage vendor relationships and inventory supply related to the Burlingame, CA Executive Briefing Center.
• Manage systems, tooling, and reporting for the global Executive Briefing Program.
• Identify and document process improvements that carry forward.
• Support management and creation of Executive Briefing Program assets and resources to drive internal awareness and external demand.
• Apply industry best practices for Executive Briefing Programs by utilizing systems, processes, and frameworks that increase operational efficiencies.

Requirements

• 6+ years in executive engagement, events, or program management.
• Program/operations management — running an executive experiences center day-to-day, including supplies, inventory, and product showcasing
• Prior experience at the company or elsewhere in the tech industry; Background in events, executive engagement, or high-touch customer programs
• 6+ years in executive engagement, events, or program management.
• Experience as the on-site owner during live executive events, including real-time problem resolution.
• Strong stakeholder management and cross-functional collaboration.
• Comfort building and maintaining trackers, dashboards, or reporting in Google Sheets.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational skills and meticulous attention to detail.
• ​Program/operations management — running an executive experiences center day-to-day, including supplies, inventory, and product showcasing
• Cross-functional relationship building and stakeholder coordination
• Exceptional attention to detail plus strong written and verbal communication, including comfort interacting directly with senior/C-level executives
• Minimum of 6 years of experience
• Experience in global, cross-regional collaboration.
• Vendor and hospitality management experience.
• Familiarity with AI tools for operational efficiency.
• Knowledge of Wearables and other Consumer Electronics technologies.
• Prior experience at the company or elsewhere in the tech industry
• Background in events, executive engagement, or high-touch customer programs
• Comfort operating in ambiguity at a rapid pace while juggling multiple projects at different stages

Skills

Required

• Program/operations management
• Cross-functional relationship building
• Stakeholder coordination
• Exceptional attention to detail
• Strong written and verbal communication
• Strong organizational skills

Preferred

• Prior experience in the tech industry

Benefits

• IND123
• Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.