Front End Team Leader - Earth Fare Christiansburg at Earth Fare in Earth Fare Christiansburg - Christiansburg, VA 24073

Job description

• Salary Range
• $18.00 - $25.00 Hourly
• Level
• Management
• Position Type
• Full Time
• Category
• Grocery
• Earth Fare Team Leaders
• At Earth Fare Our Team Leaders are managers who are responsible for modeling Earth Fares Mission, Conviction and Purpose, while developing and managing a successful team within their department. Team Leader responsibilities include adhering to the departments standard operating procedures; meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. Team Leaders are responsible for ensuring a clean, organized, and safe work environment.

Responsibilities

• Contributions
• Training & Development: Communicates the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation. Interviews, selects, trains, and supports team members. The Front End Team Leader also acts as a key holder to support overall store operations.
• Operational Tasks: Scheduling and supervision of cashiers, book keepers and customer service desk staff. Conducts new Team Member orientations. Maintains high levels of communication with Team Members, customers, and Home Office. Ensures proper safety and security procedures, performs Front End Audits and assists in quarterly LPI audits. Continually find ways to reduce expenses.
• Manager On Duty: May work up to five MOD shifts per week including opening and closing of store based upon individual store/business needs.
• Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.

Requirements

• Proven success managing shrink, sales, gross-profit and total overhead of a department in a similar environment.
• Must have a minimum of 3 years professional experience in a Customer Service Management role.
• Must have a minimum of 2 years of previous cash handling/bookkeeping experience.
• Previous experience in total front-end operations in a retail environment preferred.

Skills

Required

• Customer service management
• Cash handling
• Bookkeeping
• Scheduling and supervision
• Training and development
• Safety and sanitation procedures
• Communication

Benefits

• Great Benefits
• Health, Vision, and Dental Insurance for full-time employees
• Paid Time Off
• 20% Store Discount and discounted hot bar and salad bar
• Flexible Scheduling
• Supportive Working Environment
• Empowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.