Certified Medical Assistant (CMA) III at Axia Women's Health in Carmel, IN

Job description

• We have an opening for a Certified Medical Assistant III at OGI Carmel Care Center.
• Hours: Mon- Fri 8AM-4:30PM Hours can vary depending on duties)
• Location(s): Carmel, IN
• The Certified Medical Assistant III is responsible for ensuring quality patient care by assisting physicians and other healthcare providers. Major responsibility will be performing triage for our GYN patients.

Responsibilities

• Greet and acknowledge patients in a professional and courteous manner.
• Escort patients to exam rooms and ensure they are comfortable.
• Prepare patients for examinations, complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Perform and document accurate blood pressure, height and weight, and patient temperature.
• Demonstrate appropriate chaperone technique and documentation.
• Assist with patient examinations and office-based procedures (Routine procedures performed during the regular course of the day including but not limited to colposcopy, IUD insertions, and endometrial biopsies).
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens.
• Perform CLIA waived tests per Axia and Care Center Protocols.
• Perform blood draws.
• Computerized physician order entry (CPOE) – Enter and send medication and test orders per provider instructions.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide information regarding procedures, medications, and follow-up care.
• Respond to patient inquiries both in person and over the phone.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Test (NST)
• Answer patient calls, address inquiries, relay messages to providers, and provide instructions or follow-up information as directed by providers. Ensure timely and accurate communication of patient needs and concerns.
• Manage medical supply inventory by monitoring and maintaining stock levels of medical supplies, place orders as needed and ensure proper storage and organization of inventory to support clinical operations and avoid shortages.
• Ensure patient safety within the clinical setting.
• Work collaboratively with physicians, providers, nurses, and other staff to ensure efficient practice operations.
• Upon successful completion of competency skills training, assist in office-based surgical procedures (Anything historically performed in an Operating Room and/or requiring moderate sedation or higher including but not limited to LEEP, operative hysteroscopy, ablations, and D&Cs with or without suction) by preparing the procedure room, ensuing the availability of necessary equipment, providing support to healthcare providers during the surgeries, and post-surgical processes including disinfection.
• Oversee the orientation and training of new CMAs, ensuring they are familiar with clinical protocols, safety guidelines, and patient care procedures.
• Safely and efficiently assist patients with mobility, including transferring them between examination rooms and treatment areas.
• Ensures compliance with all Standard Operation Procedures (SOP’s) and policies (including HIPAA & OSHA).
• Participate in team meetings and contribute to quality improvement initiatives.
• Adhere to practice policies, procedures, and protocols.
• Serve as a role model in upholding the organization's mission, vision, and values. Consistently demonstrate ethical behavior and professionalism in all interactions. Actively engage in initiatives and practices that promote a positive and collaborative workplace culture, while supporting the organization's strategic goals.
• This role is an on-site position.

Requirements

• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced environment.
• Compassionate and empathetic attitude towards patients.
• Demonstrate time management skills by efficiently prioritizing tasks, and patients simultaneously.
• Proven ability to work collaboratively within a team environment.
• Highly adaptable and willing to adjust to changing priorities and conditions.
• Strong Knowledge of Microsoft Office Suite.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.
• High School diploma or equivalent required.
• Current national credentials as a Medical Assistant, such as CMA, RMA, NCMA, CCMA required.
• CPR Certification required if performing Office Based Surgeries
• 1+ years of experience as a CMA
• OB/GYN or Women’s Health experience preferred.
• eClinicalWorks (EMR) experience preferred.
• Skills
• Multitask well in fast-paced settings
• Expert
• Flexible scheduling and coverage
• Expert
• Compassionate and empathetic to patients
• Expert
• Efficient time and task prioritization
• Expert
• eClinicalWorks (EMR)
• Expert
• Excellent verbal and written communication
• Expert
• Adaptable to shifting priorities
• Expert
• OB/GYN Experience
• Expert
• Collaborative team player
• Expert
• Skilled in EHR systems
• Expert
• Proficient in Microsoft Office Suite
• Expert
• Required
• High School Diploma/GED or better in N/A.
• Required
• CMA
• CPR Certification
• RMA

Skills

Preferred

• OB/GYN or Women’s Health experience
• eClinicalWorks (EMR) experience

Benefits

• Full time benefit-eligibility beginning the first of the month after hire
• Immediate 401(k) contribution option with employer match after one year.
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.