Medical Front Office Specialist (3346) at US Heart and Vascular in HeartPlace - Plano West - Plano, TX 75093

Job description

• US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX.

Responsibilities

• Schedules patient appointments efficiently, including appointments directed by referring providers.
• Checks in patients at clinic locations and confirm scheduled appointments.
• Accurately enters and updates patient demographic, insurance, and authorization information in required systems to ensure timely reimbursement.
• Verifies medical insurance coverage, eligibility, and patient demographic information.
• Informs patients of encounter co-pays, deductibles, and account balances; collects payments at the time of visit as applicable.
• Provides patients with required forms and facilitate their completion.
• Assists patients with presumptive applications, as applicable.
• Answers telephone calls in a timely and professional manner; respond to inquiries or transfer calls according to established procedures.
• Uses paging systems appropriately and page providers for hospital consults or call-backs as needed.
• Maintains accurate scheduling systems and appointment records.
• Provides coverage for check-in and check-out at other clinic locations as needed.
• When, position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
• Adapts to changing priorities, processes, and business needs.
• Performs other duties as assigned.

Requirements

• High School diploma or GED from accredited institution.
• Three (3) years of Medical Front Office experience.
• If the individual in the role will drive for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
• Cardiology experience preferred.

Skills

Required

• Medical front office experience
• Patient scheduling
• Patient check-in/check-out
• Data entry
• Insurance verification
• Payment collection
• Telephone etiquette
• Paging systems

Preferred

• Cardiology experience

Benefits

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance