Program Manager III - Secure Residential at Cascadia Health in US - OR - Portland

Job description

• Location/Schedule: This position is located at Mountain View, a Secure Residential Treatment Facility in SE Portland, OR. The schedule for this position is generally Monday through Friday, 8:30 a.m. to 5:00 p.m., but requires flexibility to accommodate program needs.
• Position: Program Manager III
• Program: Secure Residential Treatment

Responsibilities

• This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.
• Manage and oversee daily operations of assigned residential treatment program(s), ensuring the delivery of high-quality clinical and medical services in alignment with organizational goals and standards.
• Monitor program effectiveness by evaluating and implementing changes that enhance service delivery, efficiency, and cost-effectiveness, while maintaining compliance with relevant regulations and internal policies.
• Develop and maintain program goals in collaboration with leadership, integrating best practices and evaluating the effectiveness of services provided.
• Supervise, train, and evaluate program staff, including determining staffing needs, hiring, and conducting performance reviews. Ensure staff competency in all areas, including medication management, crisis intervention, and resident care.
• Provide leadership in crisis situations, coordinating with the treatment team to develop trauma-informed interventions and maintain a safe environment for residents and staff.
• Ensure compliance with licensing and regulatory standards, including preparation for inspections and maintaining all aspects of the facility according to applicable guidelines.
• Oversee financial management, including budgeting, tracking expenses, and ensuring compliance with fiscal policies.
• Process program referrals, conduct screenings, and facilitate client move-ins while maintaining positive relationships with community partners and stakeholders.
• Maintain accurate and up-to-date documentation in electronic health records (EHR) and ensure compliance with all agency policies, procedures, and applicable regulations.
• Ensure the cleanliness, safety, and maintenance of the facility, including adherence to fire safety protocols and evacuation procedures.
• Support and oversee the delivery of therapeutic services, including developing curriculum, scheduling activities, and ensuring staff productivity and quality of care.
• Handle client money management, oversee medication management services, and ensure proper documentation and training in these areas.
• Participate in all scheduled meetings, training, and continuing education to stay informed and develop professional skills.
• Perform other duties as assigned to support the overall success of the residential program.

Requirements

• Education: Bachelor’s degree in a behavioral science field from an accredited college or university or three years of full-time professional experience providing direct service to individuals in a social service setting. Demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in the Oregon Administrative Rulings (OARs). Certification must be kept current and in compliance with OARs through MHACBO.
• Experience
• Five years of clinical experience providing outpatient or inpatient services in a mental health or social service setting is required.
• Two years of supervisory experience is preferred.
• Proficient verbal and written communication skills.
• Basic knowledge of Trauma Informed Care (TIC), Motivational Interviewing, and Evidence-Based Practices.
• Basic understanding of recovery models, illness management, and strength-based philosophies.
• Knowledge of Microsoft Office Suite (e.g., Word & Excel).
• CPR Certification (training provided post-hire).
• Other: Possess a valid driver’s license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course (some programs).

Skills

Required

• Strong leadership skills
• Ability to manage crisis situations
• Commitment to continuous improvement
• Flexibility to accommodate program needs
• Constant awareness and alertness
• Microsoft Office Suite (Word & Excel)
• Electronic health records (EHR)
• CPR Certification

Benefits

• We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:
• Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options
• Employee Assistance Program (EAP)
• Bike to Work Reimbursement
• $86,166.30 - $92,321.64